Sales Account Manager

1 month ago


Santa Fe Springs, United States FoodPharma Full time

As a Sales Account Manager in the nutraceutical industry, you will play a crucial role in driving revenue growth by managing client relationships, overseeing the sales process, and acting as a point of contact for key accounts. Your responsibilities will include maintaining existing client relationships, identifying new business opportunities, and ensuring customer satisfaction.

Key Responsibilities:

  • Client Relationship Management:
  • Cultivate and maintain strong relationships with existing clients.
  • Understand client needs, preferences, and pain points.
  • Regularly communicate with clients to address inquiries, resolve issues, and provide exceptional service.
  • Sales Process Oversight:
  • Develop and execute sales strategies to achieve revenue targets.
  • Identify potential leads, qualify prospects, and convert them into customers.
  • Collaborate with cross-functional teams (marketing, product, and operations) to ensure seamless sales processes.
  • Business Development:
  • Research and identify new business opportunities within the nutraceutical market.
  • Attend industry events, trade shows, and conferences to network and generate leads.
  • Present product offerings and negotiate contracts with potential clients.
  • Strategic Planning:
  • Create and implement strategic account plans to maximize sales and profitability.
  • Analyze market trends, competitor activities, and customer feedback to inform business strategies.
  • Forecast sales targets and track performance metrics.
  • Customer Satisfaction:
  • Ensure high levels of customer satisfaction by addressing client concerns promptly.
  • Collaborate with internal teams to resolve any issues related to product quality, delivery, or service.
  • Continuously seek feedback from clients to improve overall customer experience.

Food Safety Responsibilities

  • employee is responsible for Food Safety
  • regard to site visits originating in Santa Fe Springs, attends to visitors and requires visit compliances.
  • all Good Manufacturing Practices and Pre-requisite programs if in processing or warehouse areas including:
  • Hygiene (including hand wash procedures)
  • Processing Practices
  • Defense Procedures
  • report food safety and quality problems to personnel with authority to initiate action: SQF Practitioner, Quality Management, Plant/Production Management, or Supervisors

Qualifications:

Bachelor’s degree in business, Marketing, or a related field.

Proven experience in sales, account management, or business development in a nutraceutical environment.

Knowledge of nutraceutical products, ingredients, and industry trends a plus.

Excellent communication, negotiation, and interpersonal skills.

Proficiency in CRM software and Microsoft Office Suite.

Ability to travel for client meetings and industry events.

  • Must be organized and able to manage databases.



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