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Voice Network Engineer

2 months ago

Jacksonville, United States New York Technology Partners Full time

Job title: Voice Video Engineer

Location: Jacksonville, FL

Position: 19+ months contract


Note: Hybrid role 2-3 days onsite in a week


Key Responsibilities

  • Develop strong linkage with the Architecture and Solutions team to deliver standard designs and ensure compliance
  • Participate in peer reviews for high and low level designs
  • Ensure LOB and production characteristics are understood
  • Responsible for delivery of complex solutions on time and on budget
  • Develop detailed, low level technical designs for complex Enterprise Voice Solutions
  • Ensure successful delivery of technical solutions into the production environment
  • Provide L3 support to resolve complex and visible production issues as required
  • Accountable for certification environment oversight
  • Design to meet customer’s availability requirements
  • Recommend and leverage tools to ensure effective platform management
  • Evaluate high risk change
  • Provide subject matter expertise to line of business, relationship managers, network teams including Operations
  • Identify risks and recommend remediation process
  • Engage with Product Management, Architecture and both internal and external partners to help drive technology roadmaps
  • Work with Bank Architecture to help maintain specific multiyear technology roadmaps aligned with business unit plans
  • Develop and maintain specific architecture blueprints and design standards (in an engineering repository)
  • Certify project teams’ compliance in accordance with the toll gate process entry and exit criteria
  • Develop testing strategy and technology certification plan


Required Skills:

  • BS or BA in engineering or computer science
  • 10+ Years of experience in networking industry. Experience in financial industry is preferred
  • Ability to thoroughly review, understand and interpret technology updates for applicability in the environment we support
  • Strong analytical and critical thinking skills
  • Ability to handle multiple tasks simultaneously and respond under pressure
  • Demonstrated work experience in similar capacity as an architect for large enterprise network.
  • Knowledge market data/exchange technologies.
  • Familiar with technology trends in networking, examples include but not limited to software defined networking (SDN), BYOD, SIP session management etc.
  • Expertise in voice technologies including but not limited to SIP Trunking and SIP interworking, voice over IP protocols (H.323/SIP), IP PBX, session management, etc.
  • Expertise in SBC, Genesys, Cisco voice platforms and unified communication and collaboration technologies.
  • Expertise in LAN/WAN technologies including but not limited wired/wireless LAN environments, data center networking, Intranet/extranet environments, load balancing, Hypervisor, Fibre channel as well as wide area networking technology such as IP/MPLS, SONET/SDH, DWDM technologies, IP Multicast (PIM, MBGP) and Quality of Service environment.
  • Experience with networking products such as routers, switches, load balancers, firewalls and WAN optimization products.
  • Knowledge of other vendors such as Juniper, Aruba, Arista, Cisco and Sonus/Ribbon is a plus.
  • Maintain and update engineering documentation and standard operating procedures.
  • Knowledge of virtualization strategy with on-prem, public cloud, private cloud, and hybrid environments.


Technical Skills:

  • Demonstrate extensive technical experience working with large VoIP network using Cisco Voice collaboration platforms and solutions including Call Manager/CUCM, Unity Connection Voice Mail, Jabber, Webex, Webex Teams, MRA, Expressway, Telepresence, CMS, TMS and video end points DX,SX,IX. Spark and Spark Boards
  • Firm understanding of VMWare vSphere virtualization with ESXi and vCenter
  • Sound working knowledge of SRTP, RTP, Opus, SCCP, and SIP and SIP interworking.
  • Broad working knowledge of call routing in complex fortune 500 company with QSIG, MGCP, CAC, H323 and SIP
  • Firm understanding of TDM, VoIP and call control disciplines as well as next generation networks using APIs, WebRTC, and HTML5.
  • Session Management knowledge, with experience integrating to Avaya Aura, Cisco SME, Acme, Asterisk and Sonus/Ribbon products
  • SIP and Traditional ISDN/PRI Trunking and broad experience with carrier network, SIP trunking interworking including RFC standards
  • Sonus/Ribbon Gateway Technology configuration and/or integration experience (2K,5K,7K 9K)
  • Layer 2 VLANs experience and configuration, internetworking using BGP, ISIS, OSPF.


Ability to work well independently and with a team.

Strong communication skill.

Able to document well.

Strong ability to drive programs ahead. Qualification Assessment Must Have Technical Testing - Voice Testing