Revenue Cycle Client Success Director
1 month ago
Job Summary
The Client Success Director will lead a revenue cycle team/region offering direct supervision to assigned team members which may include directly employed and/or contract employees. The Director will communicate proactively and will support and drive decisions and actions that assure success. The CSD will accomplish clearly defined results for clients in a multi-client billing service. As a leader of other leaders, the individual in this role will develop and implement consistent strategies focused on driving best in class service, quality results, responsiveness and direction to assigned clients. To meet objectives, the CSD will partner closely with other leaders within the organization to serve the LLCs as a one-stop-shop. The CSD is responsible for the client’s satisfaction with Revenue Cycle Services and will bring others in as necessary service as a “one stop shop” for resolution.
Essential Job Functions
•Provides quality service to customers by meeting or exceeding established metrics.
•Drives results by focusing on high productivity and quality work.
•Coaches team members to focus on time management, organization, and metrics.
•Consistently measures and evaluates employees based on established objectives for individual positions.
•Engages employees in performance management activities according to established format and schedule.
•Provides direct feedback and guidance one on one at least monthly and more often when necessary.
•Effectively participates in performance improvement, strategic planning, project plan execution.
•Responds questions and concerns with data and analytical observations geared towards providing direction.
•Coaches performance towards accomplishing goals, and makes changes as necessary.
•Review applications, interviews applicants, recommends hiring decisions and explains why and why not.
•Leads employee training and documents competency and/or the need for additional training.
•Leads new client onboarding to ensure services are streamlined, efficient and effective.
•Engages with others as necessary to support and manage any associate or client challenges to resolution.
•Reviews data to document achievement and recognize excellence or communicate the need for improvement.
•Establishes, implements and assures accountability using policies and procedures to drive performance.
•Communicates with board members, executives, practice administrators, and others routinely.
•Establishes, implements and assures accountability using policies and procedures to drive performance.
•Actively seeks opportunities to improve financial outcomes; engaging others in the process.
•Participates in financial and budgetary planning using benchmarking/other data to strive towards best practice.
•Directs and provides guidance to direct reports to meet goals and provide excellent customer service.
Other Essential Tasks/Responsibilities/Abilities
- Must be consistent with Femwell’s core values.
- Excellent verbal and written communication skills.
- Professional and tactful interpersonal skills with the ability to interact with a variety of personalities.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with proven ability to meet deadlines and work under pressure.
- Ability to manage and prioritize multiple projects and tasks efficiently.
- Must demonstrate commitment to high professional ethical standards and a diverse workplace.
- Must have excellent listening skills.
- Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures.
- Must maintain compliance with all personnel policies and procedures.
- Must be self-disciplined, organized, and able to effectively coordinate/collaborate with team members.
- Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position.
- Proficiency in practice management software such as Greenway/Intergy and eCW helpful.
Education, Experience, Skills, and Requirements
- Bachelor’s degree in information technology, Business, or related field required.
- At least five to seven years of related leadership experience.
- Three years of healthcare revenue cycle experience.
- Knowledge of HIPAA Security preferred.
- Remote with some travel required.
-
Revenue Cycle Management Professional
3 days ago
Miami, Florida, United States Revenue Cycle Management Profession Full time**About the Role**We are seeking an experienced Revenue Cycle Management Professional to join our team at Revenue Cycle Management Profession. As a key member of our revenue cycle team, you will play a critical role in ensuring the efficient and effective management of our clients' medical billing and insurance claims processes.The successful candidate will...
-
Revenue Cycle Management Professional
3 days ago
Miami, Florida, United States Revenue Cycle Management Profession Full timeJob ResponsibilitiesAs a Medical Billing and Insurance Collector, your primary focus will be on managing the revenue cycle process. This includes:Ensuring accurate and timely submission of claims to insurance companiesPosting payments (EOB's and ERA's) and reconciling any discrepanciesAddressing rejections and denials in a timely mannerFOLLOWING UP WITH...
-
Revenue Cycle Director
4 weeks ago
Miami, United States Miami Jewish Health Full timeAbout Us">Miami Jewish Health is a leading provider of healthcare and living options for older adults in the Southeast. Our skilled nursing and rehabilitation facility is situated on a beautiful 20+ acre campus north of Midtown Miami.We serve approximately 1,200 patients and residents annually, offering a comprehensive range of long-term care, treatment,...
-
miami, United States Femwell Group Health Full timeJob Summary The Client Success Director will lead a revenue cycle team/region offering direct supervision to assigned team members which may include directly employed and/or contract employees. The Director will communicate proactively and will support and drive decisions and actions that assure success. The CSD will accomplish clearly defined results for...
-
Revenue Cycle Operations Director
4 weeks ago
Miami, United States Miami Jewish Health Full timeAt Miami Jewish Health, we are dedicated to providing exceptional care and services to our patients and residents. As a Senior Manager Revenue Cycle, you will play a critical role in ensuring the smooth operation of our revenue cycle processes.The ideal candidate will have 5 years of experience in healthcare revenue cycle management, with a strong...
-
Revenue Cycle Associate
3 days ago
Miami, Florida, United States Revenue Cycle Management Profession Full timeJob DescriptionThis Medical Billing and Collections role is perfect for individuals who enjoy working in a fast-paced environment and have a passion for medical billing and insurance collections. Our ideal candidate will possess strong analytical and communication skills, as well as the ability to work effectively under pressure.The estimated annual salary...
-
Orthopedic Revenue Cycle Coordinator
2 days ago
Miami, Florida, United States Orthopedic Health Center Full timeOrthopedic Revenue Cycle CoordinatorAre you a highly skilled and detail-oriented professional looking for a challenging role in medical billing? We are seeking an experienced Orthopedic Revenue Cycle Coordinator to join our team at the Orthopedic Health Center. This is a fantastic opportunity to utilize your knowledge of medical billing and revenue cycle...
-
Senior Revenue Cycle Service Leader
4 weeks ago
Miami, United States Femwell Group Health Full timeJob OverviewFemwell Group Health is seeking a seasoned Senior Revenue Cycle Service Leader to join our team. This key role will lead our revenue cycle operations, overseeing a team of professionals and driving business growth through exceptional service delivery.About the RoleThe ideal candidate will have at least 5-7 years of leadership experience in...
-
Manager Revenue Cycle Systems
3 weeks ago
Miami, FL, United States Miami Children’s Hospital Full timeJob Summary Manages activities related to the IT Revenue Cycle Systems team (Cerner Patient Accounting, Rev Cycle, HIM, Portal,...) including the planning, direction, and control of the systems. In conjunction with vendors, consultants, Information Technology staff, and other NCHS personnel, identifies the hardware, software, and network technology required...
-
Revenue Cycle Specialist
4 days ago
Miami, Florida, United States COMMUNITY HEALTH OF SOUTH DADE, INC Full timeJob SummaryWe are seeking a highly skilled Revenue Cycle Specialist to join our team at Community Health of South Dade, Inc. This role is responsible for identifying trends that impact revenue, working on patient claims, and following up on denial and rejection related issues.
-
Medical Billing Specialist
2 days ago
Miami, Florida, United States Revenue Cycle Management Profession Full timeJob DescriptionWe are seeking an experienced Medical Billing and Insurance Collector to join our team at Revenue Cycle Management Profession. The successful candidate will have a strong background in medical billing, with a minimum of 2 years of experience.The ideal candidate will be proficient in ICD-10 coding guidelines, electronic claim filing, posting...
-
Insurance Claims Expert
6 days ago
Miami, Florida, United States Revenue Cycle Management Profession Full time**Job Description**We are seeking an experienced Insurance Claims Expert to join our team at Revenue Cycle Management Profession. The successful candidate will have a strong background in medical billing and insurance claims processing, with expertise in electronic claim filing, payment posting, and A/R collections.You will be responsible for ensuring...
-
Medical Billing Specialist
8 hours ago
Miami, Florida, United States Revenue Cycle Management Profession Full time**Job Summary**We are seeking a skilled Medical Billing Specialist to join our team at Revenue Cycle Management Profession. The ideal candidate will have extensive experience in medical billing and insurance claims processing, with a strong knowledge of ICD-10 coding guidelines and Medicare appeal procedures.As a Medical Billing Specialist, you will be...
-
Director of Revenue Growth
1 day ago
Miami, Florida, United States Gecko Hospitality Full timeHotel Director of Sales OpportunityAbout the Role:This is an exciting opportunity for a seasoned sales leader to join our team at Gecko Hospitality as a Hotel Director of Sales in Miami, FL. The successful candidate will develop and execute effective sales strategies, leading the sales team and driving business growth for a premier hotel property.Key...
-
Sales Director for North America Revenue Growth
4 weeks ago
Miami, United States Transak Full timeAt Transak, we're revolutionizing digital finance by providing seamless fiat on/off-ramps to blockchain rails, making applications accessible to global users.Our dynamic Sales Director will lead and drive our North American sales efforts from our Miami office, focusing on revenue growth through selling our comprehensive suite of on/off-ramp products. These...
-
Insurance Claims Processor
6 days ago
Miami, Florida, United States Revenue Cycle Management Profession Full timeJob OverviewWe are a fast-paced Medical Billing company looking for an experienced professional to manage our revenue cycle. As a Medical Billing and Insurance Collector, you will be responsible for ensuring accurate and timely submission of claims to insurance companies.Your key responsibilities will include:Electronic claim filingPosting payments (EOB's...
-
Medical Billing Specialist
2 days ago
Miami, Florida, United States Revenue Cycle Management Profession Full timeJob OverviewWe are a dynamic Medical Billing company seeking an experienced Revenue Cycle Management Profession with expertise in medical billing and insurance collections. The ideal candidate will possess knowledge of medical appeal guidelines, including Medicare, and proficiency in ICD-10 and coding guidelines.The salary for this position is estimated to...
-
Healthcare Revenue Cycle Coordinator
2 days ago
Miami, Florida, United States JJ Billing Services Inc Full timeAbout the RoleAs a Healthcare Revenue Cycle Coordinator at JJ Billing Services Inc., you will play a pivotal role in managing our billing processes and ensuring seamless communication with diverse providers.This role is ideal for individuals with experience in medical billing and a strong understanding of billing.You will be responsible for handling multiple...
-
Insurance Claim Collector
2 days ago
Miami, Florida, United States Revenue Cycle Management Profession Full timeAbout the JobWe are a leading provider of revenue cycle management services, and we are seeking a highly skilled Medical Billing and Insurance Collector to join our team. As a key member of our team, you will play a crucial role in ensuring timely and accurate processing of medical claims.The estimated annual salary for this position is around $70,000 -...
-
Revenue Director
1 day ago
Miami, Florida, United States Now Hiring You, LLC Full timeJob OverviewNow Hiring You, LLC is a leading national litigation firm seeking a highly skilled Director of Revenue to join their Atlanta location. This dynamic role is responsible for managing the billing department and driving revenue growth.
