Program Manager

1 month ago

North Billerica, United States Teledyne FLIR Full time

This onsite position can work from our office in North Billerica, MA or Wilsonville, OR.


Job Summary:

As Program Manager, you will be leading programs and teams, managing the customer interface and relationship, analyzing data, managing risks and opportunities, identifying resolutions for program problems, maintaining progress reports, and participating in contract negotiations. You will be responsible for cost, schedule, and technical execution of assigned programs and reporting status to the customer and various levels of management. In this role, you will drive the full range of the program life cycle from capture/proposal through completion and closeout. You will guide multi-functional teams in the day-to-day execution of programs that focus on development, integration, deployment, training and support.


Primary Duties and Responsibilities:

  • Manage electro-optical/infrared (EO/IR) Programs of large size and complexity for both domestic and international customers. Specifically, those that have large production quantity, are identified as strategically significant, or are otherwise critical to our business.
  • Assess and communicate program requirements to the appropriate functions across the corporation. Seek support as needed to meet contractual requirements. Organize, plan and direct program schedules and costs across functional areas.
  • Lead, track and report relevant metrics, drive action items and accountability.
  • Monitor, detect and anticipate conditions that threaten the program plan.
  • Lead an Integrated Program Team (IPT) of interdisciplinary staff through the lifecycle of product development, test, and delivery. Foster a collaborative teamwork environment.
  • Serve as primary point of contact to the customer. Develop and expand customer relationships consistent with corporate directions. Represent the company in a professional manner at all times. Seek new customer relationships. Actively communicate with customers and build relations with relevant decision-makers/influencers primarily to understand customer needs but also to aid in the field of marketing – all with a view to increase and win business.
  • Monitor and report program progress status internally to management and, as required by contracts, externally. Perform profitability analysis of efforts for concerned programs. Ensure that End of Life (EOL) materials, changes to the engineering baseline (ECPs), etc. are handled in accordance with the contract and communicated to customer.
  • Be the key channel of communication for customers and act as escalation in the event of customer issues.
  • Drive risk management processes that identify risks and mitigation solutions.
  • Oversee and manage export compliance activities associated with transfer of materials, data and services to foreign customers, suppliers, agents and/or partners.
  • Participate in company initiatives such as Lean Management activities to improve processes.
  • Maintain current and continuously identify/develop new business opportunities. Support Business Development in winning contract negotiations with customers and actively work to identify additional sales within existing contracts.
  • Actively contribute and deliver content in the development of winning proposals. Review and approve bids/offers/quotations with focus on Statement of Work (SOW), schedule/reviews, risks, data requirement lists (CDRLs), and estimates of program management hours.
  • Provide inputs (to Service and/or Product Management) for new services, products, improvements, or changes to existing products, to drive increased revenue (satisfy customer needs that we do not address today).
  • Be the leader for the total delivered performance as seen by the customer. Coordinate external and internal audits and First Articles Tests (FATs). Communicate customer issues to internal organization and coordinate corrective action efforts.
  • Other job-related duties as assigned.


Job Qualifications:

  • Bachelor’s degree in Engineering, Business Administration, or a related field strongly preferred.
  • Experience leading projects with US Government and/or international customers strongly preferred.
  • Minimum 4 years of Program Management Experience preferred.
  • Knowledge of US Government procurement practices strongly preferred.
  • Familiar with DOD/MIL standards and the military equipment acquisition and qualification process strongly preferred.
  • Desirable to have certification from Defense Acquisition University (DAU) or Project Management Institute (PMI) Project/Program Management Professional (PMP/PgMP).
  • Experience with gimbal stabilized EO/IR and laser systems desirable.
  • Excellent computer skills with a strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), as well as working knowledge of Microsoft Project and ERP systems (SAP preferred).
  • Tenacity, dedication, inventiveness, and a strong self-motivation to drive the business to succeed.
  • Success in performing in a matrixed organization.
  • Exposure to robust system engineering methodology/terminology.
  • Superb analytical, project management and organizational skills with a keen attention to detail.
  • Strong written and verbal communication and presentation skills. Experience in preparing and delivering presentations to senior leaders in government, customers, or peers. Must be able to communicate clearly and effectively to promote collaboration across the corporation.
  • Demonstrated exceptional leadership, interpersonal skills, tact, and decision-making ability.
  • Must be willing and able to travel up to 10-15% of the year (domestic and international).
  • Must be able to obtain a US Government security clearance.

Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.


Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce


About Teledyne FLIR Defense

Join Teledyne FLIR Defense, where we're dedicated to safeguarding lives with cutting-edge sensing and threat detection technologies. Our arsenal includes advanced surveillance sensors, handheld devices, unmanned vehicles, lasers, and more solutions that increase operational effectiveness for warfighters, first responders, and search-and-rescue teams. We're looking for passionate innovators eager to shape the future of the Defense industry. If you’re mission-driven to globally collaborate on life-saving solutions, we invite you to explore our current opportunities.


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