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Front Desk Receptionist

2 months ago

Vienna, United States Symmetry Salon Studios® Full time

Front Desk Receptionist: Symmetry Salon Studios® Annapolis

Evenings and Weekend Shifts 


$12.50 per hour


At Symmetry Salon Studios, we provide Beauty Professionals with premium salon studios in a well appointed and welcoming setting. At first glance, you notice the difference. Symmetry has people not keypads. That's you


As the receptionist at Symmetry Salon Studios®, your job would be to assist our two sectors of clientele with exceptional patience and customer service skills.


A.) Your Symmetry Family - Providing support for your stylists and coworkers is 50% of the position. To ensure that all our customers receive the best possible experience:

  • Manage the entire scheduling process including taking the appointment request, using the scheduling software to book the appointments, and communicating with the stylists about any changes to their schedule
  • Make confirmation calls to ensure the stylist’s time is optimally utilized
  • Working with client information on a daily basis requires that the utmost level of confidentiality be maintained at all times
  • Assist the Manager with the relationship between Symmetry and various product vendors.

 

B.) Your Wonderful Customers - The other half of the position is of course providing our customers with a fantastic luxury experience whilst conducting one’s self in a professional manner.

  • Greeting every guest that walks into the salon
  • Provide exceptional customer service both on the phones and in person
  • Maintain an impeccable environment through tidying and light cleaning of the common areas, bathrooms, and break room
  • Restock the coffee bar as needed throughout the day
  • Any other assistance a customer or stylist might need (remember we are working as one cohesive unit and you are an integral cog in the process)

 

Equal Employment Opportunity Policy

Symmetry Salon Studios® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.