Technical Sales Support Specialist

2 weeks ago


Henderson, United States Acara Solutions, An Aleron Company Full time

Acara Solutions is seeking a talented Technical Sales Support Specialist to join our client on a Full Time Direct Hire opportunity available in Henderson NV.


Salary: 50-60K

Commission and bonus programs available on top of salary


  • Paid Holidays, Vacation, and PTO
  • Group Health Policy
  • 401(k) Retirement Match
  • Childcare Benefits
  • Maternity/Paternity Leaves
  • Education Support
  • Relocation Assistance


Responsibilities


  • Assist with inquiries via phone/email.
  • Maintain CRM (HubSpot) data.
  • Generate leads and expand contacts.
  • Gain product knowledge for customer needs.
  • Handle order/shipping inquiries.
  • Set credit terms for new partners.
  • Update Sales Team collaboration board.
  • Provide technical support.
  • Manage inventory for trials/testing.
  • Prepare accurate quotes and orders.
  • Offer resources to assist customers.
  • Collaborate with marketing, product, and service teams.
  • Document and follow up on trade show leads.
  • Attend trade shows or visits as needed.
  • Support sales team and company goals


Preferred Skills / Qualifications:

  • Excellent communication skills via phone, email, and in-person
  • Excellent time management skills
  • Previous successful sales and/or customer service experience
  • Ability to multitask and complete goals by deadlines
  • Excellent problem-solving skills, sales techniques, and ability to negotiate and close deals
  • Proficient in sales CRM software i.e. Salesforce, Hubspot, Freshsales, etc.
  • Organized with attention to detail



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