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Technical Support Specialist

4 months ago

Henderson, United States latitude Full time

New Job Opportunity - Technical Support Specialist:

Our client is looking to hire an IT Support Specialist who has 4+ years of experience in engineering troubleshooting - SW and HW support of PLC, HMI, and SCADA (Support experience in industrial automation) 

Logistics of the Role:

  • Full Time - Direct Hire 
  • On Site - Support most of the time will be virtual/remote
  • Compensation is dependent on experience (Ranging from 50k-60k). 

Day to Day Activities:

  • Implements, monitors, and provides technical support of customer laboratory IT environments, typically integrated with instrumentation
  • Administers and assures connectivity of customer’s Windows based platform
  • Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers
  • Manage On-boarding, retirement, and relocation of equipment
  • Implements Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc.
  • Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner

Qualifications: 

  • 4+ years of experience in engineering troubleshooting
  • SW and HW support of PLC, HMI, and SCADA
  • Associate's degree or higher and 2 years of industry technical experience to include Windows technologies including Microsoft Office, networking, remote computing and backup systems.