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Medical Assistant

3 months ago

Kissimmee, United States Harmony Healthcare Kissimmee Full time

JOB DESCRIPTION


Position:                   Certified Medical Assistant

Supervision:            Reports to Clinic Practice Manager   

Status:                      Full-Time

Classification:         Hourly (Non-Exempt)

Pay Rate/Range:    $18.00 - $19.00/hour, depending on experience, with .50/hour bilingual premium

Benefits Offered:   After employed for 90 consecutive calendar days, eligible for paid Sick Time, as well as participation in the Group Health, Dental, and Vision and 403(b) Plans (with a Company match on the 403(b) Plan contribution after 24 months).  After employed for six (6) months, eligible for paid Vacation Time.


POSITION PURPOSE:

 

The Medical Assistant is a Full-Time position requiring a minimum 37.5 hour work week. This certified position works closely with a broad patient demographic including those living with HIV/AIDS and Hepatitis C. 

 

ESSENTIAL FUNCTIONS:


●      Checks patient medical records for pertinent data and enters in patient information using the Electronic Health Record (EHR) system used by the clinic. 

●      Responsible for escorting patients to exam rooms and managing triage of patients.

●      Must be able to communicate professionally with patients and clinical staff. 

●      Obtains past medical history as well as initial information vital signs such as temperature, pulse, blood pressure, respiration, height, weight, and BMI. 

●      Documents patients’ chief complaints; notifying clinical staff of unusual symptoms or complaints.

●      Assists clinical staff in maintaining an effective and efficient workflow. 

●      Assists in telephone follow-up with the patient (as directed by clinical staff), scheduling appointments, reviewing test results, filing, chart documentation, checking voicemail messages, returning calls, and general administrative duties, as required. 

●      Assists with basic patient health education. 

●      Maintains cleanliness and equipment condition in exam rooms and clinic work area(s). 

●      Maintains supplies; keeping areas properly stocked and ensuring medical supplies are not outdated.

●      Performs spirometry; EKG; point of care testing phlebotomy services, as directed; and any additional assistance required by clinical staff. 

●      Administers injections and immunizations for patients ordered by clinical staff. 

●      Reports unusual occurrences that may involve the safety as well as well-being of the patients and/or co-workers.

●      Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information by following HIPAA guidelines.

●      Promotes and practices Harmony Healthcare Orlando’s mission and values, and follows its policies, processes, and procedures.

●      Works effectively and professionally with a diverse population treating all clinical staff and patients with the utmost respect at all times.

●      Participates in all required training and certifications including, but not limited to: HIPAA, Biohazardous Waste, CPR/BLS, 500/501 Rapid HIV testing, and Rapid HCV testing.

●      Performs rapid HIV and HCV testing (when needed) and helps to ensure all documentation is scanned and stored according to Florida Department of Health guidelines.

●      Attends and assists patients and clinical staff during community outreach testing events.  Also may be required to attend other community outreach events such as GayDayS, Pride Events, etc. Advance notification of dates/times will be given to allow for proper scheduling. On these dates, work times may be modified to ensure employees do not exceed budgeted hours.

CORE DUTIES AND RESPONSIBILITIES

●      Patient Customer Service, Clerical and Reception duties.

●      Certified Medical Assisting duties.

●      Maintain proper complement of medical supplies.

●      Charting and patient follow-up.

●      Perform Rapid HIV and HCV testing, as needed, after completion of training program.

●      Regular, dependable attendance and consistent satisfactory or above job performance.

●      Other duties, as assigned.


EXPERIENCE AND MINIMUM QUALIFICATIONS (Preferred unless indicated as a Requirement)

 

●      Vaccinations and immunizations recommended for healthcare workers by the Florida Department of Health, including; COVID-19 vaccination and Mpox vaccination. (May be Required)

●      English oral and written proficiency. (Required)

●      Proficiency with Microsoft Office products (Word, Excel, PowerPoint, Teams, etc.).

●      Proficiency of other languages welcomed (particularly Spanish and Creole).

●      Prior work experience with the HIV/AIDS community. 

●      Maintenance of certification and recertification requirements of the certifying body will be the responsibility of the Medical Assistant and at his/her own cost. (Required)


CERTIFICATIONS, LICENSES AND REGISTRATIONS (Preferred unless indicated as a Requirement)

 

●      High School Diploma or GED.

●      Valid FL Driver’s License and access to reliable transportation (with current vehicle registration and insurance). (Required)

●      Use of public transportation to events and other locations may be an option as long as work schedule requirements are met.

●      Licensed Medical Assistant Certificate (Required) This qualification requires graduation from an accredited Medical Assisting program, successful completion of a practicum (on-site work experience), and passing a certification exam from a certifying body such as the AAMA, AMT, NCCT, or NHA.

 

PHYSICAL DEMANDS

 

The physical requirements described below are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with a qualifying disability to perform the essential functions.


●      This position operates in an office setting and through outreach events; 50-70% sitting and the remaining time is standing and/or walking.

●      Able to lift/move up to 30 pounds. 

●      Occasional travel to participate in community outreach events may be required, including GayDayS, Pride Events, community testing events, etc.

  • Travel may also be required to other locations, when needed.