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Senior Manager, Enterprise and Collaboration Services
2 months ago
Senior Manager, Enterprise and Collaboration Services
Direct Hire
No c2c
Onsite 1 day/ week in NYC
We are seeking a Senior Manager for Collaborative Services to lead and manage a team responsible for ServiceNow and Enterprise Applications. This role will oversee technical leads in collaborative services and enterprise applications, focusing on strategic management, leadership, and technical expertise.
Responsibilities:
- Manage a team of technical leads in Collaborative Services and Enterprise Applications.
- Oversee partnership with third-party providers managing ServiceNow.
- Act as Subject Matter Expert (SME) for ServiceNow and other enterprise applications supported by the team.
- Drive strategies and initiatives in collaboration with managed services partners.
- Lead transformative efforts in building and developing teams focused on ServiceNow and Enterprise Applications.
- Ensure effective management of resources, budgeting, and strategic planning.
- Maintain a 90/10 balance between management and hands-on technical involvement.
- Proven leadership experience managing teams in IT services, with a strong focus on ServiceNow and Enterprise Applications.
- Expertise in ServiceNow administration and enterprise application management.
- Experience working with third-party managed service providers.
- Ability to travel occasionally (approximately 1 day per week).
Apply now
