Desktop Support Technician

1 month ago


Fayetteville, United States Apex Systems Full time

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please email an updated resume to Jordan at jdobrinsky@apexsystems.com if interested and qualified.



*Please note that only qualified candidates will be contacted.



Position: Desktop Support Technician



Location: Fayetteville, Arkansas



Pay Rate Range: $17-18/hr. (paid weekly)


Project Description: This will be a two-week migration project for a large IT client we are supporting. In this position, you will be responsible for providing onsite migration support, and providing support to employees as needed. The project is ONLY from 11/10-11/23. Candidates will work all 14 days (no time off during the 2-week project). The number of hours worked each day will fluctuate. Candidates must be available to work between the hours of 8AM-8PM.


Day to Day Responsibilities/typical day look like:

  • Arrive onsite at appointed time
  • Site Lead Check-in with the onsite POC
  • Locate equipment and determine your work area (POC will let us know)
  • Taking inventory of equipment (new and old)
  • Capturing Serial #’s
  • Unboxing new equipment and disposing of trash in designated areas
  • Assisting end users with login and setup of desktop environment
  • Outlook signatures
  • One Drive Sync
  • Browser favorites
  • M365 application functionality
  • Application verification
  • Verifying print options
  • Network and/or local (not everyone will have local)
  • Take directions from onsite lead or FTE (full time employee)
  • Reporting hours worked in real time
  • Check in when you arrive
  • Check out before you leave (lead will release)
  • Escalate any issue immediately to your site lead


Selling Points for Candidates:

  • Excellent opportunity to get your foot in the door and begin your career in IT
  • Make extra money before the holidays
  • Gain hands on IT experience
  • Build your network


Requirements:

  • High School Diploma or GED
  • Good communication and reading skills
  • Ability to follow instructions
  • Technical aptitude/familiarity – no necessary experience needed
  • Candidates that have an interest in IT – i.e. college students, computer work as a hobby (building personal CPUs), pursuing certs, etc.
  • Hard worker, can follow directions
  • Good personality/Customer Service skills



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