ServiceNow Vulnerability Response Admin/Developer

2 weeks ago

St Louis, United States Pyramid Consulting, Inc Full time

Immediate need for a talented ServiceNow Vulnerability Response Admin/Developer. This is a 03+ Months contract opportunity with long-term potential and is located in Multiple Location across US (Onsite). Please review the job description below and contact me ASAP if you are interested. ​


Job ID: 24-26024

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Pay Range: $60 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

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Key Responsibilities:

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  • ​The ServiceNow Vulnerability Response Administrator will be a crucial member of the Vulnerability Management team, performing hands-on support for end-users, day-to-day maintenance, planning, and testing system upgrades, coaching other team members on best practices, as well as troubleshooting advanced custom applications.
  • The ServiceNow Vulnerability Response Administrator will work with architects, developers, and other product members in the fulfillment of updates, fixes, and new features within our key application, ServiceNow Vulnerability Response (SN VR).


Key Requirements and Technology Experience:

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  • Monitor and troubleshoot the performance of the ServiceNow environments (Dev, Test, and Production Instances). Conduct routine health assessments, ensuring peak performance and availability.
  • Implement and maintain ServiceNow security policies, roles, and access controls, ensuring data confidentiality and compliance with regulatory requirements.
  • Perform regular application updates and patches, ensuring system stability and security compliance
  • Lead Support interactions with Cases, Changes and Requests, and escalations.
  • Administer software and plugin upgrades, Establish a rollback plan for upgrades, ensuring minimal disruption in case of unforeseen issues.
  • Collaborate with stakeholders to identify workflow requirements and streamline business processes.
  • Develop and maintain ServiceNow Performance Analytics dashboards and indicators to provide insights into platform usage and performance.
  • Act as a subject matter expert on ServiceNow Vulnerability Response capabilities, providing guidance and recommendations to stakeholders and project teams.
  • Configure and maintain ServiceNow integrations with third-party systems, ensuring data integrity and seamless communication.
  • Collaborate with project managers, business analysts, developers, and other stakeholders to define project requirements, milestones, and deliverables.
  • Document project-related configurations, customizations, and integrations, capturing lessons learned and best practices for future reference.
  • Technical experience with ServiceNow CMDB capabilities to drive improvements in matching discovered items from various scanners to configuration items and application services by tuning CI lookup rules.
  • Minimum 5 years of ServiceNow platform experience
  • Experience working in Agile/Scrum methodologies
  • Basic understanding of risk management is helpful for understanding how organizations might prioritize certain systems, environments, or assets within VR.
  • Basic understanding of policy and compliance management is helpful when trying to automate compliance across various sources or standards from your compliance monitoring tools’ findings.
  • Python, Angular/React, JavaScript, HTML/CSS, and API development experience is necessary ​


Our client is a leading Insurance organization, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. ​


Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.​

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