Restoration Operations Manager

3 weeks ago


Memphis, United States IDR, Inc. Full time

Restoration Operations Manager


IDR is seeking a Restoration Operations Manager to join one of our top clients in Memphis, TN. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today


This is an onsite position in Memphis, TN, with frequent travel required around the state of Tennessee.


Position Overview for the Restoration Operations Manager:

  • Coordinates daily project operations for optimal performance and adherence to schedules.
  • Responds to emergencies and oversees physical reconstruction restoration.
  • Manages production staff, including hiring and training, and ensures timely and compliant work order processes.
  • Contributes to the development and implementation of operational processes.
  • Conducts onsite audits for quality and regulatory compliance.


Required Skills for the Restoration Operations Manager:

  • 5-10 years' experience in restoration management (mitigation and reconstruction), with a preference for a bachelor's degree in business administration, operational management, or finance.
  • Proven leadership in operations, emphasizing cost management and profitability.
  • Strong analytical skills for business processes and knowledge of federal, state, and local regulations.
  • Effective in training, informing, and responding to inquiries from employees and customers.
  • Holds a valid driver's license with a satisfactory driving record.
  • Familiarity with Restore356, Xactimate, and XactAnalysis for project estimation and management is a plus.


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