Quality Supervisor

3 weeks ago


Houston, United States Service Wire Company Full time

Reports to: Plant Manager

Location: Houston, TX.


Position Summary:

The Quality Supervisor monitors the quality control system to ensure company-provided methods and principles are being observed. They work to maintain quality requirements through inspection and testing as defined by company standards, customers, industry and regulatory specifications.


Essential Duties and Responsibilities:

  • Lead team of QC technicians and engage in inspection and testing activities to verify technical and quality assurance requirements
  • Investigate and correct customer issues and complaints relating to quality
  • Perform thorough root cause analysis on internal and external nonconformities and drive implementation of corrective actions.
  • Conduct internal quality audits to minimize, eliminate, and prevent nonconformity
  • Assist in external quality audits performed by external auditors
  • Coordinate quality training and development
  • Maintain Quality System documentation by discussing and implementing changes as directed by Corporate Quality Team
  • Assist manufacturing personnel with the development of production procedures to maximize product reliability and minimize costs
  • Statistically analyze and review product data reports to reduce process variability.
  • Document and maintain quality control standards throughout various stages of production cycle
  • Assist with the implementation of inspection criteria and procedures
  • Additional duties as assigned by supervisor


Qualifications/Requirements:

  • High School Diploma/GED, 2-year technical degree preferred
  • 4+ years related experience in quality control/assurance or equivalent training preferred; previous management experience preferred
  • ISO Auditor and/or Documentation training preferred
  • Proficient in analyzing and resolving problems
  • Strong computer skills to include Microsoft office products
  • Strong written and oral communication skills
  • Ability to effectively interact with internal and external customers
  • Strong basic math skills
  • Strong organizational skills with excellent attention to detail

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