Field Services Engineer

4 weeks ago


Boise, United States VanderHouwen Full time

Job ID# 67249


Field Service Engineer - SEMI

Our client is seeking a dedicated Field Service Engineer to join their team in supporting customers within the Semiconductor Metrology Industry. This role requires hands-on experience with advanced analytical tools and involves extensive travel to various customer locations. The ideal candidate will have a strong background in electronics, troubleshooting, and customer support, with the ability to adapt in a fast-paced environment.


This role is onsite in Boise, Idaho. Occasional domestic and international travel may be required.


Field Service Engineer Responsibilities

  • Install, maintain, and repair various semiconductor metrology equipment, including Analytical X-ray Equipment, XXR Measurement Tools, Thin Film Measurement Tools, Wafer Analyzers, X-ray HV Power Supplies, X-ray Detection Devices, Automation Devices, CCD Cameras, Cryogenic Equipment, and related devices.
  • Provide onsite and remote troubleshooting of electronic and mechanical issues for the above-mentioned equipment.
  • Perform system software installations and modifications to meet customer application needs.
  • Assist customers by phone with preliminary troubleshooting and diagnostics.
  • Conduct training for customers on the alignment and use of analytical systems.
  • Execute installations, maintenance, and troubleshooting of X-ray Generators, Optics, Detection Devices, and Cryogenic Systems.
  • Submit detailed service reports through the company’s service database for all service activities performed.
  • Maintain accurate and updated customer profiles, reflecting any changes to customer equipment.
  • Submit weekly service and expense reports to the service manager.
  • Work effectively within a cleanroom environment.
  • Occasionally travel internationally to client factories in Japan and U.S. Technical Centers for specialized training and service updates.


Field Service Engineer Qualifications

  • Associate Degree in Electronics Engineering or equivalent training (minimum requirement).
  • Valid driver’s license and passport.
  • Ability to obtain security clearance for customer and governmental facilities.


Preferred:

  • Prior experience in field service roles.
  • Experience with Thin Film and Metrology equipment.


Salary: $75k-$105k/year. (DOE)



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