Maintenance Planner

1 week ago


New Orleans, United States Tech Providers, Inc Full time

Job Title: Planner/Scheduler

Location: New Orleans, LA

Duration: Contract until 05/19/2025 with a high possibility of extension


Minimum Qualifications: Scheduling Background


Additional Job Details:

  • 5 days a week, 8 hours per day


Scheduler Job Duties:

  • Responsible for managing schedules and scheduling exceptions in our new workforce management system, Click. This includes both short-cycle and long-cycle construction and service work.
  • Work with supervisors to resolve schedule issues and ensure priority work is scheduled.
  • Monitor radio, phone, and system messages to communicate schedule adjustments to field personnel.
  • Dispatch work after the start of the day (after field employees have left the yard in the morning), using Click software. Adjust crews as necessary after initial dispatching.
  • Contact customers as needed to resolve access issues.
  • Make customer contact to resolve issues/complaints as needed.
  • Identify schedule deficiencies, analyze alternatives, and recommend solutions to schedule conflicts.
  • Work with affected parties to ensure conflicts are resolved and/or mitigated.
  • Interface with internal groups such as Project Management and Construction, Major Accounts, and the Distribution Operations Center for planned outages and resource coordination.
  • Adjust schedules based on feedback.
  • Serve as a member of the incident response team.


Minimum Qualifications:

  • High school diploma or equivalent and 4 years of experience.
  • Ability to manage multiple responsibilities and deliverables in a fast-paced environment.
  • Ability to work with multiple levels of the organizational structure.
  • Strong verbal and written communication skills.
  • Excellent organizational and analytical skills.
  • Experience/training in scheduling resources or maintenance and construction practices.


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