Accounts Receivable Representative

4 weeks ago


Baltimore, United States Insight Global Full time

Baltimore, MD

6-month contract (extension/permanent hire possible)

$25/hr


Required Skills and Experience

3+ years of experience in a Business to Business and Financial related role (Accounts Payable, Accounts Receivable, Collections - B2B only, etc.)

Proficient in Excel

SAP experience preferred


Nice to Have Skills and Experience

Government or Large Enterprise Collections experience

Construction industry collections knowledge


Job Description

These individuals will be responsible for overseeing and managing a given portfolio ranging from 300-900 clients. These clients are strictly in the business/corporate realm and will be dealing with various departments as said client to ensure utmost client satisfaction as well resolved payment for their organization. The primary focus of this position is to handle/collect on customers past due accounts that carry a balance of at least $10,000. This individual may be responsible for high profile or classified accounts and need to have the ability to navigate conversations with a professional, problem solving demeanor. Additionally, you will be responsible for collaborating with various internal teams, peers, and management to ensure the portfolio expectation is hit on collecting. Responsibilities include but are not limited to --

Replying to customers with a sense of urgency

Escalating situations to the appropriate party or department when needed

May serve as an escalation point of contact for representatives

Able to multitask through various client inquiries, billing issues, ad hoc requests, purchase orders, etc.

Be resourceful and take in information through various scenarios to apply to different clients/accounts

Scheduling follow up meetings with customers in their given portfolio

Other duties assigned by management

Ability to pivot to solve other issues from different clients

Overall portfolio management with hundreds of clients

Reconciling accounts with high complexity that contain a large volume



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