Customer Service Representative

2 months ago


Marlborough, United States 24 Seven Talent Full time
  • $25/hr + benefits on W2
  • Hybrid in Marlborough, MA (onsite Tuesdays and Wednesdays)
  • 6+ month contract with likely extension or conversion


Our client is a leading multinational off-price department store corporation They are seeking a Customer Service Representative to support their Marlborough, MA team.


Duties and Responsibilities

• Respond accurately, promptly and effectively to all forms of communication, including but not limited to e-mails generated from the field directly or through the ServiceChannel platform.

• Ensure all services are completed in a timely manner and escalating difficult calls to Manager when services are not being addressed within certain timelines. Communicates with Vendors, Store Managers and Home Office personnel to resolve problems and answer questions.

• Performs auditing of invoices in accordance with individual department requirements.

• Ad Hoc reporting and analysis as needed

• Supports ongoing maintenance programs (strips, scrubs, high dusting) as well as project-based programs (New Stores, relocated stores, and remodel projects)

• Promote a positive Company image to support Building Services objectives and mission statement.

• Compose personal replies to e-mails and maintain assigned reports.

• Ability to multi-task in a fast-paced environment and capable of moderating a high volume of inbound content.

Minimum job skills required.

• Excel skills required

• ServiceChannel knowledge a plus

• Proven conflict management skills

• Flexible mindset, oriented towards conflict resolution

• Strong follow up and organizational skills

• Strong listening skills

• Ability to prioritize work

• Excellent verbal and written communication skills

• Typing skills

• Minimum 2 years of call center or customer service or related experience preferred


Interested? Apply today



  • Marlborough, Massachusetts, United States Domino's Pizza LLC Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be the face of our company, providing excellent customer service and ensuring a positive experience for all customers.Salary: $15-$20 per hourAbout Us: Domino's Pizza LLC is a leading pizza...


  • Marlborough, Massachusetts, United States Domino's Franchise Full time

    About the JobWe are searching for a qualified Candidate to join our Domino's Team as a Customer Service Representative. The ideal candidate will have excellent people skills and a positive attitude.We offer a dynamic work environment and opportunities for growth and development. Whether you're looking for a part-time or full-time job, we have a schedule that...


  • Marlborough, Massachusetts, United States Boston Document Systems Full time

    OverviewBoston Document Systems (BDS) is a leading provider of innovative office equipment solutions. We are seeking a highly skilled Customer Service Representative to join our team.Job DescriptionWe are looking for a dedicated and detail-oriented individual to provide exceptional customer service and support to our clients. As a Customer Service...


  • Marlborough, Massachusetts, United States Buffalo Lodging Associates Full time

    At Buffalo Lodging Associates, we are seeking a highly skilled Customer Service Representative to join our team. This role is responsible for providing exceptional service to our guests, handling cash and credit transactions, and ensuring seamless check-in and check-out processes.About the RoleThis position requires strong communication and interpersonal...


  • Marlborough, Massachusetts, United States Raising Cane's Full time

    In this Customer Service Representative role at Raising Cane's, you will play a crucial part in ensuring Customers have a positive experience by responding promptly to their needs and resolving any issues that may arise. The estimated salary range for this position is $10-$15 per hour.Main DutiesTake orders from customers and handle customer inquiriesProcess...


  • Marlborough, Massachusetts, United States Dollar Tree Full time

    Job DescriptionWe're looking for a Customer Service Representative to join our team at Dollar Tree. In this role, you'll be responsible for delivering exceptional customer experiences, operating cash registers, and maintaining store appearance. As a valued member of our team, you'll have the opportunity to grow your skills and advance your career.Main...


  • Marlborough, Massachusetts, United States Domino's Pizza LLC Full time

    **About the Role**We're looking for a talented and enthusiastic Customer Service Representative to join our Domino's Pizza team. As a key member of our front-of-house staff, you will play a vital role in delivering an exceptional customer experience.Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take customer...


  • Marlborough, Massachusetts, United States Buffalo Lodging Associates Full time

    Why Work With Us?We're more than just a hotel – we're a community of passionate individuals dedicated to delivering unforgettable experiences. As a Customer Service Representative, you'll be part of a dynamic team that's committed to excellence.Job ResponsibilitiesDeliver exceptional customer service to guests during overnight hours.Process financial...


  • Marlborough, Massachusetts, United States DCU Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at DCU Inc. in Marlboro East, Massachusetts.Job SummaryThis part-time onsite role involves providing exceptional service to members, identifying their financial needs, and helping them achieve their goals.Key ResponsibilitiesBuild strong...


  • Marlborough, United States AllSTEM Connections Full time

    Job Title: Energy Management Customer Service Admin Location: Marlborough, MA 01752 (Hybrid: Onsite Tuesdays & Wednesdays) Duration: 5 Months with possible extension Pay Rate: $20-25.50/hr. AllSTEM Connections is looking for a Customer Service Representative in Marlborough, MA. This is a hybrid 5-month contract with possible extension. Onsite Tuesdays &...


  • Marlborough, United States GTT, LLC Full time

    Job Title: Customer Service Representative Contract Duration: 6 Months Pay range: $23 - 25/hr Work Type: Remote Location: Marlborough, MA   Essential Duties and Responsibilities Enter fax, phone, and email orders for multiple divisions into Oracle Order Management focusing on primarily nonstandard orders, including internal orders and government...


  • Marlborough, United States HireTalent Full time

    ***This position would start at 8:30-5:30EST for training. After trained, we would like them to move to 9:30-6:30EST, or 10-7EST PAY RATE: ***-***/hour SHIFT HOURS: This position would start at 8:30-5:30EST for training. After trained, we would like them to move to 9:30-6:30EST, or 10-7EST WORK SITE: This position is full time remote. Can be anywhere in the...


  • Marlborough, United States DuPont Full time

    At DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial company that is...


  • Marlborough, United States DuPont de Nemours, Inc. Full time

    At DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial company that is...


  • Marlborough, United States DuPont Full time

    At DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial company that is...


  • Marlborough, United States US Fertility Full time

    New England Cryogenic Center (NECC) was founded in 1971 and is considered one of the pioneers in processing and cryopreservation of human cells and tissue. The Customer Service Representative supports multiple departments: operations, sales, and billing. They are responsible for incoming calls from customers across the NECC business lines, outgoing calls for...


  • Marlborough, Massachusetts, United States ScrubaDub Full time

    Job OverviewAt ScrubaDub, we're committed to providing a exceptional customer experience. We're seeking a skilled Customer Service Advisor to join our team in Warwick, Rhode Island. As a key member of our team, you'll be responsible for delivering top-notch service to our customers while ensuring their vehicles receive the best possible care.This is an...


  • Marlborough, Massachusetts, United States Savers | Value Village Full time

    Savers | Value Village is a purpose-driven company that champions reuse and inspires a future where second-hand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. Our mission is to redirect billions of pounds of used items away from landfills and onto our store racks and...


  • Marlborough, Connecticut, United States Atlantis Management Group Full time

    Job Summary:The Sales Associate position at Atlantis Fresh Market is an excellent opportunity for individuals who thrive in a fast-paced, customer-facing environment. As a key member of our team, you will be responsible for providing exceptional customer service by greeting and communicating with customers, working the register, preparing the store, and...


  • Marlborough, Massachusetts, United States DCU Inc. Full time

    Job Description:At DCU Inc., we are seeking a skilled Cash Handling Professional to join our team. As a Teller, you will be responsible for accurately processing all teller transactions, including deposits, withdrawals, loan payments, and check cashing. You will also assist with end-of-day balancing and maintain a high level of customer satisfaction.Key...