Contract Manager
3 weeks ago
How You'll Rock the Role
- Review, revise, benchmark, negotiate, and execute master and associated agreements for the procurement of goods and services (predominantly technology-based), with the ability to manage multi-year high value ((USD)M+) or high visibility agreements.
- Measure progress to meet project deadlines and service level objectives.
- Act as an advisor on potential risk and options throughout the contract re-write process; will be responsible for quality assurance in ensuring that contract documents are accurate, complete and cohesive; and will need to undertake such other administrative and analytical duties as may be required from time to time.
- Engage with external IT vendors, as well as internal IT SMEs/Management, Legal/ Privacy, Risk Management, Finance and Vendor Management Office personnel.
- Provide support throughout the vendor sourcing process, including requirements gathering and the management of sometimes complex RFx through to contract execution,
- Manage the acquisition process for products and services via the UMG procurement system, and facilitate resolutions to queries or concerns.
- Ensure adherence to the rules of engagement and best practices for sourcing/negotiation process, and standard/ template contracts and contract terms.
- Monitor Sourcing and Contract Management processes, identifying opportunities to:
- proactively communicate with clients and vendors/providers;
- effectively contain and reduce costs (Cost Avoidance and Cost Reduction)
- efficiently create and administer contracts.
- Develop and maintain a broad understanding of technology and the technology industry through the assessment of emerging and changing business and technical needs, as well as industry best practices
- Self-motivated, proactive, and resourceful; can work independently with minimal supervision, and ability to multi-task/work with multiple UMG resources in parallel in order to facilitate expeditious finalization of contracts.
- Excellent follow-through and attention to detail, especially with respect to contract review and contract/ financial reporting.
- Excellent organizational and time management skills.
- High level of proficiency with Microsoft Office365 products, and good knowledge of collaboration and contract management tools, such as Zoom, Monday.com, and iCertis; and SAP-based procurement tools.
- Excellent inter-personal and communication skills, a detailed-oriented team player who deals effectively with co-workers and internal clients at all levels.
- Ability to maintain composure, be flexible and re-prioritize work as needed to meet deadlines.
- Excellent client service, written communication and analytical skills.
- High degree of maturity, ethics and professionalism.
- Outstanding problem solving skills and ability to apply the appropriate tools and level of analysis to specific situations.
- Ability to handle diverse, complex assignments.
- Strong attention to detail and knowledge of technology services and contract terms, within the areas of technology infrastructure, PaaS/ SaaS/ software & end-user services, marketing/ ecommerce, data analytics and governance/ privacy, global security, human resources and finance.
What We're Looking For
- 7+ years of experience with sourcing and contracts (negotiation, drafting), legal, or similar role and function.
- Recent experience managing high value sourcing/ RFPs or contract negotiations, and benchmarking and associated data analysis.
- Project Management training preferred.
- Bachelor’s Degree required.
- Certifications in Procurement, Negotiation and/or Contract Management.
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