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National Director of Life Engagement

2 months ago

Orlando, United States Bridge Senior Living Full time

Make an impact


The National Director of Life Engagement & Memory Care will lead the company-wide development, implementation, and management of life enrichment programs across Bridge Senior Living’s portfolio of 30+ senior living communities, which includes Independent Living, Assisted Living & Memory Care. The ideal candidate will have experience in leading multi-site Life Engagement (activities) and Memory Care programming within the senior living industry, healthcare or hospitality industry or related. Individuals should have a proven track record of success in creating innovative and effective programs that create vibrancy and enhance the quality of life for residents.


Key Responsibilities:

  • Create the vision for and oversee a comprehensive Life Engagement program for Independent Living residents, offering a host of innovative community experiences that cater to every passion and interest.
  • Design and oversee a comprehensive Life Engagement program for Assisted Living residents, offering a host of innovative community experiences to engage all residents.
  • Develop and oversee Memory Support programming standards that align with Bridge Senior Living policies and industry best practices.
  • Ensure consistency and excellence in program delivery across Bridge Senior Living’s portfolio of communities.
  • Develop strategies to increase resident participation in engagement activities.
  • Develop strategies to improve community life engagement satisfaction scores.
  • Provide leadership, mentorship, and ongoing training to Life Engagement Directors, Memory Care Directors, and other Life Engagement staff at each community.
  • Develop and implement training programs to enhance staff knowledge and skills for resident engagement in all service types.
  • Collaborate with multi-disciplinary corporate team members as appropriate.
  • Promote a culture of continuous improvement.
  • Monitor and evaluate the effectiveness of Life Engagement and Memory Care Programs through regular site visits, assessments, and data analysis.
  • Ensure all programs meet or exceed regulatory requirements and company standards.
  • Leads the development of quality improvement initiatives to enhance program outcomes.
  • Presents Key Performance Indicators on a routine basis to Executive Management.
  • Oversees the collaboration with residents to gauge their needs and preferences.
  • Oversee routine communication programs to residents and families via the Bridge App.
  • Manage the budget for life engagement programs, ensuring the budget is built around the needs of the program(s).
  • Oversee the standardization and procurement and maintenance of program materials, equipment, and supplies.


What you should bring

  • Education: Bachelor’s degree in Gerontology, Leisure / Recreation, Hospitality, Social Work, Nursing, Psychology, Recreational Therapy, or a related field
  • Minimum of 4-6 years of experience in overseeing multi-site life enrichment programs, memory care programs or related.
  • Proven ability to lead and manage teams across multiple locations.
  • Robust background in training teams and implementation of new initiatives.
  • Hospitality experience a plus.
  • Strong leadership and team-building abilities.
  • Excellent interpersonal skills.
  • Excellent communication skills.
  • Ability to plan, execute and monitor programs.


What you can be part of


If you are looking for a work family on a mission to provide the best care to the seniors in our community – we are the right place for you Bridge Senior Living has been enriching the lives of seniors for more than 15 years, and we are looking for team members who share our values: Show Love, Serve with Purpose, and Exceed Expectations


What we offer

  • Generous base salary and bonus program
  • Full benefits suite including 401K, above-average PTO, Parental Leave, and Medical, Dental, Vision
  • Access to benefits concierge service
  • Access to Mental Health & well-being service
  • Be part of a culture that is truly open door, with access to mentorship, leadership training, career advancement, and innovation
  • Opportunities to join employee resources groups and participate in events hosted by the Bridge Women’s Network, Black Inclusion Group, BIG Pride, Allies for AAPI, Unidos Latino and Hispanic Group, Bridge of Honor Veterans, and Advocates for Accessibility
  • Opportunity to be involved in community outreach and charity events