Catering/Banquet Attendant

3 weeks ago

Miami, United States Nicklaus Children's Hospital Foundation Full time

Job Summary:

Under the guidance of the Catering Manager, cleans, sanitizes and organizes the catering area. Prepares, organizes and delivers catering services in various facilities. Sets up the daily catering service for specific Food and Nutrition customers. Determines the weekly resources needed to support scheduled catering services. Follows standard procedures in the preparation and serving of food products to ensure food safety and service quality.

Minimum Job Requirements:

  • SafeServ Certification required within 3 months of hire - maintain active and in good standing throughout employment.
  • 1-3 years Experience in Catering Services, Banquet Events, Hospitality Industry and/or Fast pace food service environment.


Job Specific Duties:

  • Coordinates catering services with management and delivers services to different locations as requested.
  • Determines the daily resources needed to support the scheduled catering services.
  • Ensures that all food and food-related items are displayed in an orderly and presentable manner per internal Food and Nutrition department guidelines.
  • Prepares catering services supplies (water, sodas etc.) for satellite locations. Shares requests twice per day with buyer on fulfillment of supplies for satellite locations. Prepares all.
  • Prepares all coffee service standard requests to Anesthesiology and Residents. Ensures proper set-up and cleanliness of cart
  • Checks and makes preparations for inventory/supplies for same day and next day catering events and logs needed items on the inventory log.
  • Communicates any customer related concerns to appropriate personnel in a timely manner following departmental procedures.
  • Returns unused, non-perishable food to Dining Services at the end of each shift. Disposes of non-eaten perishable food, as appropriate, at the end of each shift.
  • Follows proper dress code procedures (hairnet, gloves) and hand-washing procedures. F
  • Ensures that all infection control and safety guidelines are followed per policy and food safety and production guidelines (temperature, portion).
  • Participates and attends at least 75% of all departmental meetings/in services in an effort to learn better methods to support the SEI goals of 96% satisfaction.


Common Duties:

  • Maintains accountability by ensuring compliance thru timely completion of licensures, certifications, all competencies, health requirements (PPD, N95, Flu, etc.), and education requirements.
  • Maintains accountability and timekeeping expectations as outlined by MCHS Timekeeping and Attendance policy & procedures. Ensures behavior is compliant with communication standards.
  • Ensures behavior meets and/or exceeds targeted service scores as measured by the Service Index and/or the internal departmental service survey.


Knowledge/Skills/Abilities:

  • High school education or equivalent preferred
  • Ability to communicate sufficiently well in English both verbally and in writing to request supplies and properly label food items
  • Knowledge of Spanish is helpful
  • Ability to relate cooperatively and constructively with customers and co-workers
  • Able to use computers and ability to learn appropriate software application(s)
  • Knowledge of Safety and Regulatory guidelines set by state with food safety
  • Able to follow simple instructions to accomplish repetitive tasks
  • Able to use and maintain the food service equipment (e.g., microwave, blender, thermometer, refrigerator, patient food carts, scale)


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