Customer Service Representative
2 weeks ago
We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills.
Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. This position does not involve cold calling but does involve communication with warm leads. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Office address: 2345 E Thomas Rd., Phoenix, AZ 85016
Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Aid with mail room operations such as packaging, shipping and receiving mail
- Assist with walk in fingerprinting servicing clients
- and other duties as assigned.
Requirements and Skills
- Proven work experience as a customer service rep or sales support associate
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 25-40 per week
Schedule: FULL TIME: 40 hours 9:00-5:30pm, Monday to Friday OR PART TIME: 25 hours
Work Location: In person, required
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
-
Customer Service Representative
1 month ago
Phoenix, United States Acro Service Corp Full timeJob title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...
-
Customer Service Representative
1 month ago
Phoenix, United States Acro Service Corp Full timeJob title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Helios Commercial Service Partners Full timeJob Title: Customer Service RepresentativeAbout the Job:Helios Commercial Service Partners is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for answering customer inquiries, scheduling service requests, and providing exceptional customer service.Responsibilities:• Answering...
-
Customer Service Representative
1 month ago
Phoenix, Arizona, United States A1 Garage Door Service, LLC Full timeRequirements:As a Customer Care Representative at A1 Garage Door Service, LLC, you will be responsible for providing exceptional customer service and support. Key requirements include previous call center experience, proven sales and customer support skills, and strong written and verbal communication skills. Additionally, you should have experience in...
-
Customer Service Representative
3 days ago
Phoenix, United States Acro Service Corp Full timeJob Title: Customer Service RepresentativeDuration: 6 months (Possibility of extension)Location: Phoenix , AZ, 85007(Remote)Pay: $20/hour on w2 basis without benefits*NO C2C**Looking for Local Arizona citizen only*Job Description:Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers...
-
Customer Service Representative
3 days ago
Phoenix, United States Acro Service Corp Full timeJob Title: Customer Service RepresentativeDuration: 6 months (Possibility of extension)Location: Phoenix , AZ, 85007(Remote)Pay: $20/hour on w2 basis without benefits*NO C2C**Looking for Local Arizona citizen only*Job Description:Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers...
-
Customer Service Representative
2 months ago
Phoenix, United States Domino's Pizza LLC Full timeThe Customer Service Representative uses standard operating procedures (SOP) to processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Assists leader with other duties as assigned, i.e., routing, inven Customer Service Representative, Customer Service, Representative, Processing, Accounting, Retail, Restaurant
-
Customer Service Representative
3 months ago
Phoenix, United States Wells Fargo Full timeProvide expertise and resources that allow branch employees to make recommendations on products and services that best accommodate the customer. Provide an exceptional internal customer experience while taking in-bound calls, providing procedural sup Customer Service Representative, Customer Service, Customer Experience, Representative, Training, Retail,...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States RemX Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at RemX. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional...
-
phoenix, United States Acro Service Corp Full timeJob title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...
-
Customer Service Representative
3 months ago
Phoenix, United States Distribution International Full timeTopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch loca Customer Service Representative, Customer Service, Representative, Retail
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Domino's Pizza LLC Full timeCustomer Service Representative Job DescriptionAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a CSR, you'll be the first point of contact for our customers, providing a fun and exciting environment while taking orders.Key Responsibilities:Provide exceptional customer service and ensure a positive experience...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Maximus Services, LLC Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Maximus Services, LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer care to our clients in the healthcare industry.Key ResponsibilitiesProvide customer service for basic and routine inquiries and problems via multiple...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States FastSigns Full timeCustomer Service Representative Opportunity at FastSignsWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FastSigns. As a Customer Service Representative, you will be responsible for processing customer projects from start to finish, providing exceptional customer service, and ensuring timely delivery of...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Adir International LLC Full timeCustomer Service Representative Job SummaryAdir International LLC is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for engaging customers with a positive attitude, providing exceptional customer service, and achieving sales goals.Key...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Perun HR Full timeAbout the JobPerun HR is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to policyholders, insurance agents, and auto glass shops.Key Responsibilities:Answer incoming phone calls and respond to customer inquiries in a...
-
Customer Service Representative
4 weeks ago
Phoenix, United States Helios Commercial Service Partners Full timeDiamondback, (a Helios Service Partners company) is a rapidly growing plumbing service company, that offers steady / stable employment. All positions are due to growth, and we are looking for a few strong candidates. Diamondback offers a great work environment along with great perks. We are hiring for a Customer Service Representative position in the South...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Domino's Franchise Full timeJob Summary: We are seeking a skilled Customer Service Representative to join our team at Domino's Franchise. As a Customer Service Representative, you will be responsible for providing quality customer service and making our delicious food with pride.Key Responsibilities: Maintain food and team member safety Provide excellent customer service skills Assist...
-
Customer Service Representative
6 months ago
Phoenix, United States Arrow Exterminators Full timeCustomer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience. Our administrative representatives enjoy benefits including: + generous...
-
Customer Service Representative
2 months ago
Phoenix, United States Moon Moments Ltd Full timeJob Title: Customer Service Representative Location: On-site, Phoenix, AZ Compensation: Weekly Our client is seeking an enthusiastic and results-driven Customer Service Representative to join their team. In this role, you will be instrumental in driving sales by engaging directly with customers, addressing their inquiries, and providing detailed product...