Infrastructure Solutions Architect

2 months ago

Virginia Beach, United States Equinox Consulting Partners LLC Full time

Equinox Consulting Partners is seeking an experienced Infrastructure Solutions Architect with 5-7 years of experience in the field or related subject matter area. The successful candidate will be responsible for the effective provisioning, installation/configuration, operation, and maintenance of computer hardware, software, and related infrastructure, including network equipment. This role ensures that all system hardware, operating systems, software systems, and related procedures adhere to Commonwealth of Virginia policies, standards, and guidelines. This position is 100% on-site. Only local candidates will be considered.

Responsibilities

- Respond to Tier 1-3 support requests and provide exceptional customer service.

- Communicate effectively with teammates and customers of varying levels of technical expertise.

- Address all break/fix requests associated with end-user resources.

- Configure and deploy new/replacement network equipment and workstations.

- Maintain up-to-date project and architecture documentation.

- Keep inventory and maintenance records current.

- Monitor system resources for server/network anomalies and resolve connection issues between users and resources.

- Maintain a detailed change history of modifications.

- Support team efforts to improve cybersecurity controls and defenses, and assist in threat hunting and mitigation.

- Manage time and resource constraints effectively.

- Provision, install/configure, operate, and maintain computer hardware and software, including network equipment.

- Ensure system hardware, operating systems, software systems, and related procedures adhere to Commonwealth policies, standards, and guidelines.

- Perform daily system monitoring to verify the integrity and availability of hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

- Perform regular security monitoring to identify any possible intrusions.

- Conduct daily backup operations and regular file archival and purge as necessary.

- Create, change, and delete user accounts per request.

- Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues, and diagnose and recover from hardware or software failures.

- Coordinate and communicate with impacted constituencies.

- Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary.

- Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.

- Maintain operational, configuration, or other procedures.

- Perform periodic performance reporting to support capacity planning.

- Conduct ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as needed.

Requirements

- 5-7 years of experience in infrastructure solutions architecture or a related field.

- Strong understanding of infrastructure administration, engineering, and provisioning.

- Proficiency in monitoring and maintaining server and network resources.

- Experience with configuring and deploying network equipment and workstations.

- Strong understanding of cybersecurity controls and threat mitigation.

- Excellent written and verbal communication skills.

- Proven ability to manage time and resources effectively.

- Experience with GIS infrastructure applications or Asset Management applications is preferred.

- Familiarity with Commonwealth policies, standards, and guidelines is an advantage.

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