Manager, Sales Development

For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

Now a part of the bp portfolio, TA is focused on growing its network of travel centers, implementing cutting edge technology, and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company, and shaping TA's future.

Summary

The Manager, Sales Development is a driven leader responsible for the training, development and day to day supervision of new and current Inside Sales team members. He/she must influence decision makers to drive sales performance and focus on the total driver experience at TravelCenters sites. The position is responsible to seek new business opportunities by researching, contacting, and qualifying potential customers, selling TravelCenters of America's programs, targeting fuel sales and Truck Service sales by establishing, developing, and maintaining strong business and customer relationships.

Duties and Responsibilities

• Lead and manage the inside sales team taking an active role in managing, training, and development of new and current team members. Identify strengths and areas of opportunities within the team
• Track and report on sales metrics and identify areas of improvement and sales opportunities
• Collaborate with internal groups- i.e. Fleet Sales, Truck Service, Credit, Support team members, Marketing and Customer Service
• Maintain and grow existing and new business for the Inside Sales Team overall and within an assigned territory
• Build and maintain current and new relationships with fleet decision makers
• Maintain and grow fleet profitability by analyzing customer needs and determine how TA products and services meet or exceed those needs
• Establish and maintain relationships with TA Franchise owners to increase opportunities in both fuel and truck service growth in their network
• Address fleet issues and concerns to minimize friction and ensure customer satisfaction
• Utilize CRM (SalesForce) tools as a leads source to identify opportunities for new business, growing existing business and tracking progress of the team
• Report out to management the teams progress achieving/exceeding goals, areas of opportunity to drive business, programs initiated to drive business, individual and team achievements, individual and team development and other details as requested
• Work with management at individual locations to identify and pursue local opportunities
• Act as the liaison for Inside Sales with the private label billing card group
• Help optimize and implement territory alignments and assignments as needed

Your Impact

• Build and lead your team to consistently exceed monthly, quarterly, and annual sales quotas.
• Strengthen relationships across the US Fleet Mobility organization and franchisees, driving fleet volume growth.
• Represent the organization as a leader, setting an example through professionalism, collaboration, and results-driven activity.

Qualifications:

• Education: Bachelor's degree preferred, ideally in business, sales, marketing, or a related field.
• Experience: 2+ years of sales experience with at least 2 years in a leadership role; experience in fleet, payment, or oil & gas industries is a plus.
• Industry Knowledge: Familiarity with fleet management and operations.
• Leadership Skills: Proven ability to inspire, coach, and develop sales teams to achieve results.
• Technical Skills: Experience with Salesforce or similar CRM systems and proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strategic Thinking: Strong analytical and decision-making skills to develop and execute sales strategies.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to influence stakeholders at all levels
• Self-Starter: Motivated, independent, and thrives in a fast-paced environment.
• Safety Focus: Commitment to safety-first behaviors and company values.
• Legal authorization: Must be at least 18 years of age, legally authorized to work in the United States, and not require sponsorship for employment visa status (i.e., H1B, TN, etc.) now or in the future.

With us, you'll enjoy

Competitive wages and annual bonus opportunity

Medical, dental, vision and life insurance

401(k) with a company match

Paid vacation and holidays

Tuition reimbursement

A wide variety of discounts on technology, travel, food, and fuel

Opportunity for growth and advancement with company paid training

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-in-our-corporate-office

Pay Range

$0.00 - 0.00 annually - A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro.com. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.

Working Conditions / Physical Requirements

In this role, the employee is continuously sitting and typing, frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and/or move objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally. All performed with or without a reasonable accommodation.

Disclaimer

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.