Account Director

3 weeks ago


Chicago, United States Right Management Full time

What Makes This a Great Opportunity? Right Management is leading consultative solutions in the human age.


The size, stability, and financial success of ManpowerGroup, the parent company, nurtures continued growth and ability to partner with clients around the world. Right's work is outcomes-oriented and proven effective through thousands of client engagements worldwide. Because client satisfaction is paramount, we consistently measure their impact, the quality of their thinking, and service efficacy. Right is proud to have achieved a client satisfaction level of 91% globally, and 98% of clients would recommend Right Management to others.


The sales team has the opportunity to partner with Fortune 500 organizations providing continued learning opportunities and personal growth as well as an uncapped commission structure for new business development. A seasoned sales professional will have many opportunities for advancement not only within Right, but with other organizations within the parent company umbrella.


Reporting to the Regional Vice President, the Account Director will be responsible for building Right’s business by identifying and pursuing prospects and generating market awareness of the Right Management brand in their market and region. The Account Director is responsible for developing and fostering key relationships with business and human resource executives with companies in their market territory, playing an active and collaborative role in targeting key clients and prospects that include significant global accounts. The AD will identify client business needs and position Right’s solutions in the context of those business needs. Ultimately, the Account Director will drive the end-to-end business development activities and will be accountable for the achievement of sales and business goals in their territory across all practice areas of Right’s human capital services.


The Account Director will be self-motivated to continually learn and develop their business knowledge to effectively present and sell in Right’s branded, integrated solutions using appropriate style and communication skills; while minimizing barriers and potential competitor benefits to position Right as the best client solution. The Account Director will apply knowledge, information and analytical perspectives to innovate strategic solutions for clients and business opportunities. The Account Director will utilize Right’s CRM and organizational processes to achieve goals in an organized fashion.


Key Responsibilities:

• Act as the single point of contact for a small number of high priority and high potential accounts leading the sales effort, determining the sales strategy, and coordinating the necessary resources to execute against the strategy.

• Collaborates with internal colleagues/Subject Matter Experts (SME's) to ensure that recommended response aligns with the client's situation, need and maximizes competitive position.

• Establish Right Management as the trusted advisor as it relates to optimizing Human Capital ensuring the full breadth of Right Management capabilities are known to and being utilized by the client.

• Develop, execute Strategic Account Sales Plans with the goal of driving sustainable and profitable business growth; build a value added network, and identify opportunities to expand Right’s branded solutions in Strategic Accounts.

• Ensure the client’s requirements are at the forefront of all sales efforts; gain understanding of client needs and align Right’s branded, integrated solutions to achieve high level of client satisfaction.

• Achieve sales quota for the strategic accounts while increasing customer satisfaction.

• Takes intelligent risks to achieve a business advantage and stay competitive in the marketplace; prioritize and manage projects and tasks; self-driven and disciplined to reach and exceed business goals through creative, client focused solutions.

• Identifies and builds formal and informal networks within the organization to enhance one's own area and the organization as a whole; operates in a fair, honest, respectful and team focused manner.

• Possesses and continually develops the business knowledge to effectively present and sell in Right’s branded, integrated solutions using appropriate style and communication skills; minimizes barriers and potential competitor benefits to position Right as the best client solution; applies knowledge, information and analytical perspectives to innovate strategic solutions for clients and business opportunities.


Background & Attributes Required:

• 5+ years of experience in Business to Business sales, consultative sales and/or solutions in large/complex Strategic Accounts

• Bachelor’s degree required

• Sustained track record of sales success with quantifiable results over $2MM annually required through large and expanding accounts required; large enterprise account experience required

• Proven strategic, innovative selling skills required with emphasis on selling professional and/or consulting services; utilizes effective negotiation skills

• Establishes contact network in market and beyond with C-level access required; ability to drive new and expanding accounts through networking, canvassing market, and more

• Demonstrated fiscal knowledge and responsibility supporting regional, corporate goals required

• Communicates effectively in small and large group settings in all forms and at all levels in a professional manner; develops and delivers high impact sales presentations

• Ability to develop, coach and collaborate with delivery consultants on the delivery process, This is truly a collaboration between sales and consultants bringing complementary expertise

• Recognizes problems and responds with a sense of urgency, using good judgment; makes timely, thoughtful, sometimes difficult decisions; seeks and accepts input from others; has strong influencing skills

• Possesses working knowledge in language, math and reasoning skills; proficient ability to use Microsoft Office Suite, the Internet, live meetings and training

• Travel requirements: Up to 30% travel


Right Management

Pioneers in Workforce Solutions

As a leading talent and career management consulting firm, Right Management has been a leading provider of workforce solutions since 1980. We help clients win in the changing world of work by designing and executing workforce solutions that align talent strategy with business strategy. Part of ManpowerGroup, the Global leader in Innovative Workforce Solutions, Right Management helps organizations build leadership capability, retain valued talent and increase the strength of their talent pool, while improving the effectiveness of their workforce. We partner with organizations in creating and implementing a talent management strategy to proactively develop, redeploy and transition employees to meet changing market and workforce needs.


Capabilities span five broad categories in which Right Management has demonstrated expertise:

• Talent Assessment

• Leader Development/Coaching

• Organizational Effectiveness

• Employee Engagement

• Workforce Transition and Outplacement


Right Management's clients are large- and mid-sized businesses from a wide range of industries — and include over 80% of the Fortune 500 and over 70% of the Fortune Global 500.

With over 3,000 employees in over 50 countries around the world, Right Management has the skills and resources in place to solve workforce management challenges and help organizations grow talent, reduce costs and accelerate performance.


ManpowerGroup is proud to provide remote working options. This includes remote onboarding support, technology stipends and home delivery of computer and other office equipment (required by position).

ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals. Reasonable accommodation during the interview process can be provided. Contact talentacquisition@manpowergroup.com for assistance.


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