Senior Voice Engineer
5 days ago
Responsible for designing, implementing, and managing advanced voice communication systems and technologies. You will leverage your expertise in voice engineering to ensure high-quality, reliable, and efficient voice services across the organization. This role involves troubleshooting complex voice issues, optimizing system performance, and leading projects to upgrade or deploy new voice solutions.
Skills/Experience:
• Minimum of 5-7 years of experience in voice engineering. Proven experience with VoIP, PBX systems, SIP trunking, and unified communications platforms.
Required Skills:
• In-depth knowledge of voice communication protocols (SIP, H.323) and network fundamentals.
• Proficiency with voice system hardware, software, and troubleshooting tools.
• Experience with network design and configuration, including QoS and bandwidth
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work under pressure. management.
• Experience with the process of porting voice services between different carriers
• Webex Calling
• Webex Contact Center
Desired Skills:
• In-depth knowledge of voice communication protocols (SIP, H.323) and network fundamentals.
• Proficiency with voice system hardware, software, and troubleshooting tools.
• Experience with network design and configuration, including QoS and bandwidth
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work under pressure. management.
• Experience with the process of porting voice services between different carriers
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