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Temporary Member Advisor Specialist

2 months ago

Roseville, United States Dahl Consulting Full time

Dahl Consulting is currently partnering with a leader in the insurance industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Member Advisor Specialist for a contract position Interested? Get more details below.

  • Worksite Location: Roseville, Minnesota
  • Compensation: $23.00 per hour
  • Contract Duration: 5 months
  • Hours: 37.5 hours per week (July - September) & 50 hours per week (October - December)


Member Advisor Specialist Job Summary

The Member Advisor Specialist will promote appropriate company products and services while maintaining a friendly, helpful demeanor when working with Medicare members to ensure customer satisfaction by identifying their health plan and prescription needs and addressing or solving concerns.


What you’ll do as the Member Advisor Specialist:

  • Promote appropriate company products and services while maintaining a friendly, helpful demeanor
  • Ensure customer satisfaction by identifying their health plan and prescription needs
  • Address and solve any customer concerns
  • Execute member reviews for health, dental, vision and prescription coverage
  • Accurately complete applications and other required documents
  • Assist current members and prospects in person, over the phone, and through email to identify and resolve their needs
  • Ensure confidentiality and control access to sensitive information
  • Provide members with timely information
  • Record customer interaction and data by recording notes in a database system


What you’ll bring to the Member Advisor Specialist role:

  • Customer service background
  • Basic computer skills
  • Ability to input member’s data accurately and efficiently into a database system
  • Ability to use resources effectively to find information to complete work independently

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