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Sr. Quality Manager

4 months ago

Warren, United States CIRCOR International, Inc. Full time
  • Learn and comprehend technical aspects of our products.
  • Ensure the quality of our solutions, products, and processes.
  • Responsible for ownership of CAR (Corrective Action Report) and SIR (Shop Incident Report) systems as well as all non-conforming actions.
  • Ensure capability for certification preparation, actively support shop RCCA, implement a solid vendor quality review process, and develop the team as needed.
  • Drive transformation projects, including but not limited to inspection process changes, MRB process improvement, revision of quality management system, and ongoing certification to ISO 9001 and / or other QMS standards.
  • Support continuous product and process flow; provide necessary NDT Level certification to support all necessary inspections and personnel training, testing and certification.
  • Establish and maintain positive relationships with key customers.
  • Partner with customers as required to assist with problem-solving by determining root causes, implementing effective countermeasures, and follow up.
  • Support on-time delivery with timely completion of QA document packages. Train and coach all associates on building Quality into Operations.
  • Assist with contract review and flow down of customer requirements.
  • Partner with suppliers as required to assist with problem-solving by determining root causes, implementing effective countermeasures, and follow up.
  • Build solid relationships with our third party and customer inspectors both to understand their needs and facilitate releases for shipment.
  • Assist Operations to reduce the number of customer-reported quality issues (VIR’s, SCAR’s LOA’S) to improve customer-vendor scores.
  • Work to simplify processes with easy-to-understand language and allow for flexibility.
  • Reorganize team and allocate resources as needed to maintain quality support, eliminate inspection bottlenecks and backlogs, and guarantee quality output to customers.
  • Drive transformation of the quality function utilizing your critical skills in change management.
  • Effectively communicate and interact with all levels of the business.
  • Have a proactive approach to problem solving.