Lead UX Researcher
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
LEAD UX RESEARCHER - AI / SAAS
Our client is seeking a Lead UX Researcher to help drive strategies for their exciting new AI products. This
This San Francisco-based company uses the latest AI technologies, such as LLM, to accelerate the development of service-related tools and platforms. In collaboration with their in-house expertise and global tech giants like Anthropic, Google, Microsoft, and OpenAI, they aim to maximize the potential of generative AI to create innovative customer services. Headquartered in Santa Clara, it is owned and backed by one of the world’s largest telecommunications companies.
This is a hybrid role, on-site in San Francisco (Santa Clara), ideally 3+ days per week in the office.
Primary Responsibilities Include:
- Conduct qualitative and quantitative research with external and internal stakeholders
- Directly inform and contribute to product strategies
- Establish a research capability, best practices, processes and evangelize within the organization
- Potentially grow and manage a research team
- Represent the organization and product at industry events, and other thought leadership opportunities
Must-Have:
- 8+ years as a UX Researcher, including at least 2+ in a lead role
- Mixed method expertise (qual and quant), with an emphasis on qualitative research
- Experience with B2B and B2C SaaS products, ideally within the customer service space
- Case studies demonstrating experience, approach, and successes
- Excellent communication skills
- Experience with working alongside a wide variety of stakeholders, including tech, design, and business
- A growth-oriented mindset and can thrive in a rapidly growing company
Nice to Have:
- Bonus if you’ve worked on AI, conversational AI, chatbots, etc.
Compensation:
- $185,000+ based on experience
-
Lead UX Researcher
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States UX Hires Full timeLEAD UX RESEARCHER - AI / SAAS Our client is seeking a Lead UX Researcher to help drive strategies for their exciting new AI products. This San Francisco-based company uses the latest AI technologies, such as LLM, to accelerate the development of service-related tools and platforms. In collaboration with their in-house expertise and global tech giants like...
-
UX Researcher
6 days ago
San Francisco, United States Talent Space Full timeTalent Space is looking for a consulting UX Researcher for our Software Tools client in Palo Alto, CA. As a Contract Researcher, you will:Conduct end- to-end research, qualitative and quantitative, to help us gain confidence in our understanding of our users (current and future), their needs and the opportunity this uncovers for our products. You'll be...
-
Freelance UX Researcher
6 days ago
San Diego, United States Blink Full timeBlink is looking to bring on a team of Freelance Researchers to join our San Diego studio for a hardware data collection study taking place from April to June 2024 with the potential to extend. These individuals will be working closely with our Research Leadership and Project Manager to execute a series of in-person research sessions that focus on collecting...
-
Lead UX/UI Designer
Found in: Talent US C2 - 6 days ago
San Francisco, United States BHO Tech Full timeWe are looking for more inspired and driven people to join us in our downtown San Francisco and Midtown Manhattan offices. With a roster of loyal, blue-chip customers that’s growing every day, we’re in a phase of tremendous growth and building the team that will take us to the next level. As a company, we’re as committed to growing careers as we are...
-
UX Manager
Found in: beBee jobs US - 2 weeks ago
San Francisco, California, United States Manifest Solutions Full timeManifest Solutions is currently seeking a UX Manager for a remote position based in San Francisco, CA. Must be able to travel to San Francisco, CA once or twice a quarter.No C2CResponsible for associate-facing in-store applications including Point of Sale (POS). Drive the strategic vision and execution of user experiences across our digital platforms. Manage...
-
UX Designer
6 days ago
San Francisco, United States Manifest Solutions Full timeJob DescriptionJob DescriptionManifest Solutions is currently seeking a Senior UX Designer for a remote position.Working largely independently lead the UX/UI design of 2-3 projects at a time by optimizing for usability, preference, and ease of adoption.Ensure designs and user interfaces communicate consistent, effective experiences and messages across all...
-
Staff UX Researcher
2 days ago
San Jose, United States eBay Full timeAt eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass,...
-
Principal UX Designer
6 days ago
San Francisco, United States Petadata Full timeJob DescriptionJob DescriptionPosition: Principal UX DesignerExperience: 12+ yearsLocation: Santa Clara (San Francisco BayArea) Work Type: FulltimePETADATA is hiring for the position(multiple): Principal UX Designer for one of our clients.Roles & Responsibilities: The idle candidate must have 12+ years as a UX Designer and; minimum of 3 years as a...
-
Principal UX Designer
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States PETADATA Full timeThe idle candidate must have 12+ years as a UX Designer and; minimum of 3 years as a project/team lead You must have a variety of web applications for expert users who need to make complex settings and policy decisions Solving for layers of use cases and personas in a single UI that readily scales and adapts Must have Proficiency in designing table-based...
-
UX Designer
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States PETADATA Full timeThe idle candidate must have 12+ years as a UX Designer and; minimum of 3 years as a project/team lead You must have a variety of web applications for expert users who need to make complex settings and policy decisions Must have Proficiency in designing table-based applications with bulk interactions, dataset filtering, modular navigation, and forms ...
-
UI/UX Developer
Found in: beBee jobs US - 2 weeks ago
San Francisco, California, United States Collinear Full timeAbout Collinear AI:At Collinear AI, we are at the forefront of AI customization and alignment, dedicated to empowering enterprises to harness the full potential of language models. Founded by a team of experts from prestigious institutions such as Stanford, Hugging Face, and Salesforce, Collinear AI is a pioneering force in the realm of artificial...
-
Senior UX Designer
Found in: beBee jobs US - 5 days ago
San Francisco, California, United States Hearsay Systems Full timeWe're building a platform that strengthens human relationships. Join usWhat are you looking for in your next company? The opportunity to make a huge impact on the business? An open, friendly, curious culture? Smart application of an excellent tech stack? A firm with big goals and tough challenges to solve? If these matter to you, we have some great things to...
-
Senior UX Designer
Found in: beBee jobs US - 1 week ago
San Francisco, California, United States Hearsay Systems Full timeWe're building a platform that strengthens human relationships. Join usWhat are you looking for in your next company? The opportunity to make a huge impact on the business? An open, friendly, curious culture? Smart application of an excellent tech stack? A firm with big goals and tough challenges to solve? If these matter to you, we have some great things to...
-
Design Engineer
23 hours ago
San Francisco, United States Energy Jobline CVL Full timeDesign Engineer - Frontend & UXLocation: San Francisco, CA or RemoteAbout GrowthExpertz Recruitment Services:GrowthExpertzs Recruitment Services specializes in helping startups and businesses expand their teams, focusing on roles in marketing, product, engineering, and more. We offer a distinctive flat- recruitment model combined with talent consulting,...
-
Design Engineer
23 hours ago
San Francisco, United States Growthexpertz Full timeDesign Engineer - Frontend & UXLocation: San Francisco, CA or RemoteAbout GrowthExpertz Recruitment Services:GrowthExpertzs Recruitment Services specializes in helping startups and businesses expand their teams, focusing on roles in marketing, product, engineering, and more. We offer a distinctive flat-fee recruitment model combined with talent consulting,...
-
Design Engineer
3 days ago
San Francisco, United States Energy Jobline CVL Full timeDesign Engineer - Frontend & UXLocation: San Francisco, CA or RemoteAbout GrowthExpertz Recruitment Services:GrowthExpertzs Recruitment Services specializes in helping startups and businesses expand their teams, focusing on roles in marketing, product, engineering, and more. We offer a distinctive flat- recruitment model combined with talent consulting,...
-
Design Engineer
2 days ago
San Francisco, United States Energy Jobline CVL Full timeDesign Engineer - Frontend & UX Location: San Francisco, CA or Remote About GrowthExpertz Recruitment Services: GrowthExpertzs Recruitment Services specializes in helping startups and businesses expand their teams, focusing on roles in marketing, product, engineering, and more. We offer a distinctive flat- recruitment model combined with talent consulting,...
-
Design Engineer
5 days ago
San Francisco, United States GrowthExpertz Full timeJob DescriptionJob DescriptionDesign Engineer - Frontend & UXLocation: San Francisco, CA or RemoteAbout GrowthExpertz Recruitment Services:GrowthExpertzs Recruitment Services specializes in helping startups and businesses expand their teams, focusing on roles in marketing, product, engineering, and more. We offer a distinctive flat-fee recruitment model...
-
Design Engineer
7 days ago
San Francisco, United States GrowthExpertz Full timeJob DescriptionJob DescriptionDesign Engineer - Frontend & UXLocation: San Francisco, CA or RemoteAbout GrowthExpertz Recruitment Services:GrowthExpertzs Recruitment Services specializes in helping startups and businesses expand their teams, focusing on roles in marketing, product, engineering, and more. We offer a distinctive flat-fee recruitment model...
-
UI/UX Designer
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States Procom Full timeUI / UX Designer Expert The User Experience and Design is responsible for software design across mobile, web and desktop platforms. We are a multi-disciplinary group of user experience designers, visual designers, content writers and researchers. Design Consulting Facilitate collaborative design sessions including sketching and ideation. Lead design...