UX Manager

Found in: beBee jobs US - 2 weeks ago


San Francisco, California, United States Manifest Solutions Full time

Manifest Solutions is currently seeking a UX Manager for a remote position based in San Francisco, CA.

Must be able to travel to San Francisco, CA once or twice a quarter.

No C2C

Responsible for associate-facing in-store applications including Point of Sale (POS). Drive the strategic vision and execution of user experiences across our digital platforms. Manage a talented team of UX/UI designers, ensuring their growth and skill development while fostering a collaborative and innovative work environment.
Take ownership of the overall user experience strategy and ensure alignment with business goals.Drive the execution of UX projects from concept to delivery, ensuring high-quality outcomes that resonate with customers.
Act as the ultimate advocate for user-centered design principles for your organization.
Mentor and coach the UX team, fostering their growth and development.Identify skill gaps and implement training programs to enhance the team's capabilities.
Provide constructive feedback to team members to drive continuous improvement.
Foster a culture of collaboration between UX designers, developers, product managers, and other stakeholders.
Mediate and resolve conflicts effectively to ensure smooth project workflows and positive team dynamics.
Clearly communicate design concepts, rationale, and user insights to cross-functional teams and leadership.
Present design strategies and solutions to stakeholders, advocating for the user's perspective.
Leverage your understanding of transactional and data-supporting applications to create seamless and user-friendly experiences that meet the needs of our diverse customer base.
Develop project plans, allocate resources, and set clear milestones to ensure timely and successful delivery.
Structure work processes for optimal efficiency, considering team strengths and project requirements.
Collaborate with stakeholders to define project scopes and objectives, ensuring alignment with business priorities and user needs.
Identify potential issues early and implement proactive solutions to mitigate project risks.
Approach challenges with a solution-oriented mindset, leveraging your problem-solving skills.
Build and maintain strong relationships with internal stakeholders, ensuring their input is considered in the UX design process.
Optimize team resources and assign tasks according to individual strengths, ensuring maximum efficiency and productivity.Develop and communicate a clear UX strategy aligning with the program vision and audience expectations.
Stay updated on industry trends and best practices to drive innovation in UX design.
Inspire the team to consistently deliver high-quality, innovative, and impactful user experiences.
Set a standard of excellence in UX design and champion the importance of user-centric thinking. Qualifications Education in Design, Human-Computer Interaction, or a related field.
Proven experience (10+ years) in UX design and (3+ years) people management roles.
Experience designing or leading design for enterprise-level retailers' point of sale applications; understanding of service design and productivity apps is a plus.
Strong portfolio showcasing your expertise in designing and delivering exceptional user experiences.
Maintains the ability to be a player/coach, jumping in hands-on when needed to provide hands-on directional guidance to the team or support alongside the design team when needed.
Proficiency in Figma and collaboration tools like Miro (or similar).
Excellent interpersonal, communication, and leadership skills.
Deep understanding of UX research methodologies and their application in the design process.
Familiarity with Agile and Lean methodologies.
Ability to thrive in a fast-paced, dynamic environment.


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