Inside Sales Representative

7 days ago


Sugar Land, United States Summus Industries Full time

The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales. 

 

Responsibilities

  • Support sales team by generating quotes and processing orders
  • Prospect call preparation including company background research and other pertinent lead information
  • Identify customer's buying trends and provide reports to management
  • Enter, update, and maintain CRM information on leads, prospects, and opportunities
  • Assist customers with any order issues and resolutions
  • Manage a high-volume workload within a deadline-driven environment.
  • Consistently meet performance benchmarks in all areas (speed, accuracy, and volume).
  • Exceptional communication and interpersonal skills.
  • Accept orders from fax, phone, email, Web & special accounts.
  • Elevated computer literacy and system adaptation.
  • Communicate professionally with customers to receive orders.
  • Handle credits, customer complaints, and make appropriate adjustments.
  • Promptly assist customers with the placement of orders.
  • Troubleshoot and assist with customer and product issues.
  • Participate in periodic customer business reviews.
  • Attend vendor shows and customer events.


Qualifications

  • Bachelor's degree or equivalent experience in Business
  • At least 1 - 3 years' of sales experience
  • Excellent written and verbal communication skills
  • Ability to multi-task, organize, and prioritize work
  • Excellent telephone etiquette.
  • Call Center skills and experience.
  • Ability to build and maintain rapport with our customers and prospects.
  • Strong verbal and written communications skills.
  • Technology and computer products skills are a plus.
  • Must be familiar with and functional in Excel, Word, and Outlook.
  • Must have professional demeanor and be a strong team player.
  • Must have three to five years of verifiable related work experience.




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