Help Desk Desktop Support
2 days ago
This is a 5 day onsite role in Hartford, CT.
LOOKING FOR IMMEDIATE STARTERS
**Ideal Candidate Attributes:**
- Polished individual with impeccable written and verbal communication skills
- Approachable and presentable, as this is an asset management company Presentation is key
- Ability to follow very detailed processes and articulate past experiences in adhering to these processes
- Quick learner capable of getting up to speed rapidly, which is why we may consider offering a higher pay rate
- Experience providing white-glove deskside and phone support
**Technical Requirements:**
- Proficiency with the full Microsoft Enterprise Suite, including Teams
- Windows (80% of the environment), with some knowledge of Linux and MacOS
- Most support will be on-site, but some virtual support and VPN troubleshooting may be required
- Conference room support for audio and visual needs, including assistance with client presentations
- Familiarity with Zoom and WebEx
- Experience with printer/scanner issues and password resets
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