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Inside Sales Representative

3 months ago

Roseville, United States Engtal Full time

Aftermarket Sales Representative (Inside Sales)

$70K-$90K

In-Office: Roseville, MN

Company:

Engtal’s client has been at the forefront of the HVAC industry for the last 50 years and has grown into a trusted name within the HVAC industry. Based out of Roseville, MN they have strong tenure of staff, repeat customers and products that are reliable.

When them?

  • They are a stable business in the space that regularly beats out their competition
  • Strong benefits, including profit sharing after 1 year
  • They have a 401K with a 15% match
  • Very little turnover of staff, their average tenure is 10-15 years (most people leave due to retirement)
  • Strong portfolio of clients in the industrial, laboratories, biopharmaceutical, mission critical companies, higher education, commercial office, government, hospitality and multi-family residential spaces


Role

The primary responsibilities of Inside Parts Sales is to be the main point of contact for our customers. They use excellent customer service skills, have in-depth knowledge of HVAC products. As well communicating effectively with all the team members within the company. The ideal candidate exercises strong judgment and demonstrates commitment to the success of the company by positively supporting the company’s directives and objectives.


  • Respond to product and client parts inquires.
  • Provide quality service and support in a variety of areas including, but not limited to: identifying parts, quoting and placing orders. Along with providing product and service information.
  • Ensure that inquires are resolved both promptly and thoroughly.
  • Efficiently process customer orders from various sources (phone, email, web, etc.)
  • Assist Project Managers and Outside Sales Staff and Engineers.
  • Assist with pulling and shipping customer orders, including forklift operations.
  • Maintain a clean, organized store front.
  • Demonstrate technical selling skills and product knowledge to select the correct products or assist clients in making product selections, based on need, product specifications and applicable regulations.