Operations Engineer

3 weeks ago

Austin, United States Gotransverse Full time

Role: Operations Engineer


Operations at Gotransverse is focused on Service Reliability Engineering concepts – where we have amazing Engineers capable of software, network, data, and systems ENGINEERING. The emphasis here is on designing, managing, and maintaining services that exhibit high reliability. We design towards all of our infrastructure components being managed in the same way as software components. We believe in the principles and methodologies of DevOps, and we strive to empower engineers – whether systems or feature focused, to build and deploy the most amazing, scalable, and effective solutions. Right now, we want to add another engineer to our Operations team – someone with a modern range of skillsets like Linux, AWS, a strong background in databases and overall data management. This engineer will eventually join our on-call rotation and be capable of, and responsible for all-around service delivery and reliability with the rest of the Gotransverse service delivery team members.

  

The day to day (responsibilities):

·     Perform application support for the Gotransverse revenue operations solution 

·     Assist with provisioning and configuring customer solutions 

·     Implement internal networks, firewall rules, application servers and data processing servers 

·     Define and execute production change management and incident response procedures 

·     Respond to and resolve production system network, hardware and software issues 

·     Ensures secure configuration of all systems and document security policies for PCI compliance 

·     Helps support production system networks, servers and software


Desired Skills and Experience

 

Requirements snapshot (what you bring):

·     BS/BA degree or equivalent industry experience

·     Strong communication skills for working closely with broader technical team 

·     Self-motivated with exceptional organizational skills 

·     3+ years of experience installing, configuring and performing routine troubleshooting and performance evaluation tasks in Linux environments 

·     Experience managing requests and tasks in a ticketing or incident management system 

·     Experience with AWS required

·     Strong understanding of RDBMS like MySQL and PostgreSQL

·     3+ years of experience deploying, troubleshooting and monitoring Java applications on the web  

·     Strong configuration, deployment, upgrade and patching skills for Apache Tomcat servers 

·     Unix shell, Perl or Python programming or scripting skills 

·     Working knowledge of DNS, NFS/NIS+, HTTP, SSL and/or mail protocols 

·     Working knowledge of TCP/IP networking, including routing, switching and security  

·     Knowledge of load balancing or high availability architectures is a plus 

·     Deep knowledge of Java web applications and technologies on Linux/Unix is highly valued 

·     Understanding of SOAP and REST web services

·     Experience with IaaC tooling including Terraform, CloudFormation, etc. required

·     Experience with PCI compliance

·     Experience with Ansible a plus

·     Experience with Enterprise Linux distributions

·     Experience with Kubernetes a plus

·     Experience with Helm Charts a plus

·     Experience with SCAP Security a plus


Gotransverse is a multi-year winner of the Best Places to Work in Austin award. We offer a team-oriented work environment with over 100 awesome coworkers, along with a range of benefits that include:

  • Company lunches and snacks
  • Company-provided parking
  • Public transportation reimbursement
  • Competitive salaries and bonuses
  • Exceptional health benefits, including a company-funded HRA (Health Reimbursement Account)


Join us and be part of an award-winning workplace that values collaboration and employee well-being.


Gotransverse's Hybrid Work Model

Gotransverse is excited to offer a hybrid model to their employees with the expectation of working in our Downtown Austin office 2-3 days a week, depending on the role. This flexible hybrid approach gives team members the best of both worlds: focus time along with in-personal collaboration that fosters trust and unlocks creativity.

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