Datacenter Technician

2 weeks ago

Ashburn, United States TikTok Full time

Data Center Technician

Job Description:


• Work in customer’s Data center, providing 24x7 technical support.

• Install and configure from data link layer to application layer of the whole network system in the data center.

• Daily monitor and maintain the network, ensure network availability so that the remote users can have stable access to the servers.

• Engage in site layout, network construction planning, quality control and ensure data safety.

• Supervise server support specialist to diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.


Skills and Qualifications:

- 8 months+ exp in a data center

• Knowledge of L1-L7 network architecture, TCP/IP, Switching, Routing, and Optical communication technology

• Experience installing servers and their components including installing boards, cards, hard drives, and a diverse number of software products;

• Strong troubleshooting and communication skills to be able to analyze hardware and software problems; research and resolve complex issues; and interface with customers, manufacturers, and technical support staff;

• Ability to diagnose data communications problems with using specialized tools, test equipment, and software utilities;

• Extensive, successful experience interacting with both coworkers and customers;

• A+ and CCNA certifications; and/or training from applicable hardware and software manufacturers will be an asset;

• Knowing power and air flow system will be an asset.

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