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Customer Support Specialist

3 months ago

Everett, United States Ultimate Staffing Full time

Client Job Description

A local privately-owned family company that has been around for over 70 years is growing and looking to add a Customer Support Specialist to their team in Everett, WA. As a family and employee-owned company, they operate one of the nation's largest independent medical equipment, and supplies companies.

An ideal candidate will have excellent communication, highly detail oriented, and comfortable working with various B2C customers.

The Customer Support Specialist is responsible for the coordination of all Category II and III equipment set-ups and staff scheduling.

Location: Everett, WA ON-SITE Role

Pay: $20-24 hourly

Shift: Monday- Friday / 8:30am-5pm

Qualifications

· Minimum 1 years' experience in the Healthcare Industry in a customer service capacity

· Ability to sit, stand and walk for extended periods of time

· Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position

Responsibilities

· Greet customers in a professional and enthusiastic way

· Answer telephone calls promptly

· Demonstrate in-depth knowledge of products, placement, availability, price and use

· Efficiently assess customer needs for product or services

· Educates patients/clients on medical products and services

· Fit and sell medical products and services to customers

· Process customer orders and accurately input customer orders into the computer

· Keep showroom stocked, clean, organized, and presentable

· Perform other tasks as assigned or necessary

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.