Customer Coordinator

2 weeks ago

Pacific, United States Accounting Career Consultants, ACC Legal & HR Career Consultants Full time

Why is This a Great Opportunity?


This Customer Coordinator role offers the chance to be at the center of customer interactions, ensuring a positive experience and contributing directly to customer satisfaction and company success. By collaborating across departments such as Operations, Supply Chain, and Logistics, you'll develop a broad understanding of the order and delivery process while honing your skills in communication, problem-solving, and organization. For individuals passionate about customer service and continuous improvement, this role provides a foundation for growth in a dynamic and supportive environment.



Job Description:


As a Customer Coordinator, you will be responsible for managing customer orders, scheduling shipments, addressing inquiries, and resolving any issues to ensure customer satisfaction. This role acts as a key point of contact between the company and its customers, facilitating communication and ensuring accurate and timely order processing. In this role, you’ll work closely with the Operations, Supply Chain, and Sales teams to ensure a smooth and efficient customer experience.


Key Responsibilities:

• Order Processing:

o Promptly and accurately process customer orders received via phone, email, or fax.

o Respond to customer inquiries about order status, shipments, and general account information.

• Scheduling & Logistics:

o Collaborate with Operations and Supply Chain to schedule orders and coordinate with Logistics for timely delivery.

o Monitor upcoming shipments and provide updates to customers on delivery status or potential delays.

• Account Management:

o Develop and maintain positive relationships with assigned customers and Regional Sales Managers.

o Manage account information, including reference details, pricing agreements, and technical requirements.

o Proactively address and resolve any service issues or complaints, documenting issues for future reference.

• Reporting & Coordination:

o Utilize reporting tools to monitor order timelines, late shipments, and customer order history.

o Summarize account activity and coordinate with customers on their order needs, including tracking gaps in the pipeline.

• Team Support:

o Provide backup support to other Customer Coordinators as needed.

o Support the Customer Service Team Lead and Manager on additional projects as assigned.




Qualifications:


• Education & Experience:

• High school diploma required; college coursework in a related field preferred.

• Minimum of 2 years of customer service experience preferred.


• Technical Skills:

• Proficiency in Microsoft Office, especially Excel, Outlook, and Word.

• Strong organizational skills, with the ability to manage multiple projects simultaneously.


• Professional Skills:

• Excellent written and verbal communication skills, including grammar, spelling, and basic math.

• Strong problem-solving abilities with a focus on customer satisfaction.


• Personal Attributes:

• High level of integrity, professionalism, and a positive demeanor.

• Ability to build and maintain productive relationships with customers and internal teams.

• Adaptable and detail-oriented, capable of working both independently and collaboratively.


#29761

  • Customer Coordinator

    2 weeks ago

    Pacific, United States Accounting Career Consultants, ACC Legal & HR Career Consultants Full time

    Why is This a Great Opportunity? This Customer Coordinator role offers the chance to be at the center of customer interactions, ensuring a positive experience and contributing directly to customer satisfaction and company success. By collaborating across departments such as Operations, Supply Chain, and Logistics, you'll develop a broad understanding of the...

  • Customer Coordinator

    2 weeks ago

    Pacific, MO, United States Accounting Career Consultants, ACC Legal & HR Career Consultants Full time

    Why is This a Great Opportunity?This Customer Coordinator role offers the chance to be at the center of customer interactions, ensuring a positive experience and contributing directly to customer satisfaction and company success. By collaborating across departments such as Operations, Supply Chain, and Logistics, you'll develop a broad understanding of the...

  • Customer Service

    2 weeks ago

    Pacific, United States Accounting Career Consultants Full time

    Job DescriptionJob DescriptionWhy is This a Great Opportunity?This Customer Coordinator role offers the chance to be at the center of customer interactions, ensuring a positive experience and contributing directly to customer satisfaction and company success. By collaborating across departments such as Operations, Supply Chain, and Logistics, you’ll...

  • E-Commerce Coordinator

    4 weeks ago

    Pacific, United States Walker Products Full time

    SUMMARY: We are seeking a talented and experienced E-Commerce Specialist to join our team. The E-Commerce Specialist will be responsible for managing all aspects of our online sales channels, including website management, product listings, digital marketing, and customer service. The ideal candidate will have a strong understanding of e-commerce best...

  • Customer Service Representative

    1 month ago

    Pacific Grove, United States VCA Animal Hospitals Full time

    Meet and greet clients and their pets. Coordinate and represent all facets of client services. To serve as a good will ambassador for the hospital. Knowledge, Skills and Abilities: - Excellent client service skills. - Excellent phone skills. - Comput Customer Service Representative, Customer Service, Client Service, Retail Sales, Representative, Computer,...

  • Nurse Care Coordinator

    4 weeks ago

    Pacific Grove, California, United States Front Porch Full time

    Job Summary: We are seeking a skilled Registered Nurse to join our team at Front Porch. As a Nurse Care Coordinator, you will be responsible for coordinating, supervising, and directing the work of CNAs and LVN Charge Nurses. You will ensure that resident needs are met according to Federal and State regulations and Company Policy.Key...

  • Front Desk Coordinator

    4 weeks ago

    Pacific, Missouri, United States H&R Block Full time

    Key Responsibilities: Answer phones and greet clients in a personalized, friendly, and inviting manner. Match clients with the best-suited tax professional for their needs. Schedule clients according to their preferences. Ensure all current and future client needs are met upon departure. Maintain office cleanliness and organization with team members.About...

  • Customer Service Ambassador

    4 weeks ago

    Pacific Grove, California, United States VCA Animal Hospitals Full time

    Job SummaryWe are seeking a skilled Customer Service Ambassador to join our team at VCA Animal Hospitals. As a key member of our client services team, you will be responsible for providing exceptional service to our clients and their pets.Key ResponsibilitiesMeet and greet clients and their pets in a friendly and welcoming manner.Coordinate and represent all...

  • Plumbing Sales Representative

    4 weeks ago

    Pacific, Washington, United States Consolidated Supply Full time

    Job Title: Plumbing Sales RepresentativeJob Summary: We are seeking a skilled Plumbing Sales Representative to represent Consolidated Supply Co. and its products to current and prospective customers. The ideal candidate will have excellent communication skills, a proven background in sales, and the ability to meet and exceed customer expectations.Key...

  • Warehouse Operations Manager

    4 weeks ago

    Pacific, Washington, United States Albertsons Full time

    About the Role:We are seeking an experienced Warehouse Supervisor to oversee and coordinate daily warehousing activities. As a Warehouse Supervisor, you will play a crucial role in maintaining efficient operations, ensuring inventory accuracy, and promoting a safe work environment.Main Responsibilities:Supervise and coordinate daily warehousing...

  • Administrative Support Specialist

    4 weeks ago

    Pacific, Missouri, United States ADB Wireless Full time

    Job Title: ReceptionistJob Summary: We are seeking a highly organized and detail-oriented Receptionist to join our team at ADB Wireless. The successful candidate will be responsible for providing exceptional customer service, managing administrative tasks, and supporting leadership.Key Responsibilities:Welcoming and directing visitors, managing security...

  • Plumbing Inside Sales

    1 month ago

    Pacific, United States Consolidated Supply Full time

    Inside Sales Consolidated Supply Co. is a Pacific Northwest plumbing, hydronic heating and water works wholesale distributor. We are seeking an energetic Inside Sales person to join our team.Family owned and operated since 1928, we are located throughout OR, ID and WA.We value serving both our internal and external customers. Job Description: Our Inside...

  • Product Line Manager

    4 weeks ago

    Pacific, Missouri, United States Husky Corporation Full time

    Job OverviewHusky Corporation is seeking a highly skilled National Automotive Aftermarket Product Manager and Business Development Manager to drive product strategy, manage product lines, and identify new business opportunities to enhance our market presence and profitability.Key Responsibilities:Product Management:Develop and execute product growth...

  • Quality Assurance Supervisor

    3 months ago

    Pacific, United States Dairy Farmers of America Full time

    General PurposeProvide work direction and supervision to quality assurance and laboratory employees who verify DFA products are produced and distributed to the highest food safety and quality standards. Monitor all stages of quality activities, ensuring employees work in accordance with departmental policies, procedures, and regulatory standards. In...

  • Quality Assurance Supervisor

    3 weeks ago

    Pacific, United States Hiring Now! Full time

    General PurposeProvide work direction and supervision to quality assurance and laboratory employees who verify DFA products are produced and distributed to the highest food safety and quality standards. Monitor all stages of quality activities, ensuring employees work in accordance with departmental policies, procedures, and regulatory standards. In...

  • Receptionist, Part-Time

    1 month ago

    Pacific, United States ADB Wireless Full time

    To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN to support the company's mission, vision, and values. OUR MISSION: We are a customer-centric partner providing innovative solutions. The safety, well-being, and career growth of our team members are the benchmarks of our success. POSITION TITLE: Receptionist...

  • Warehouse Operations Specialist

    4 weeks ago

    Pacific, Washington, United States Consolidated Supply Co. Full time

    Warehouse Operations SpecialistAt Consolidated Supply Co., we're seeking a skilled Warehouse Operations Specialist to join our team. As a key member of our logistics team, you'll be responsible for ensuring the smooth operation of our warehouse, including shipping, receiving, and material handling.Key Responsibilities:Manage warehouse inventory and maintain...

  • Warehouse Operations Manager

    4 weeks ago

    Pacific, Washington, United States Albertsons Full time

    Job DescriptionAbout the CompanyAlbertsons Companies is a leading food and drug retailer in the United States, with a strong commitment to innovation and customer satisfaction. Our team is dedicated to creating a positive and inclusive work environment, where associates can grow and develop their skills.Job SummaryWe are seeking an experienced Warehouse...

  • Division Controller

    2 weeks ago

    Pacific, United States ADB Companies Inc Full time

    To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN to support the company’s mission, vision, and values. OUR MISSION: We are a customer-centric partner providing innovative solutions. The safety, well-being, and career growth of our team members are the benchmarks of our success. POSITION TITLE: Division...

  • Division Controller

    2 months ago

    Pacific, United States ADB Companies Inc Full time

    To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN to support the company’s mission, vision, and values. OUR MISSION: We are a customer-centric partner providing innovative solutions. The safety, well-being, and career growth of our team members are the benchmarks of our success. POSITION TITLE: Division...