Bilingual Technical Support Representative

4 weeks ago


Marietta, United States Insight Global Full time

Bilingual Technical Support Representative

9 Month Contract to Hire

Onsite in Marietta, 30066


Job Summary:

This person will be responsible for a high volume of inbound calls supporting merchants and customers issues. This rep will be resolving issues related to hardware, software, and/or networking issues with terminal devices/POS systems. In this role, you will be responsible for patiently leading customers through resolving their technical issues, placing orders for new and replacement equipment, helping to resolve software issues, and taking ownership of client issues to ensure client satisfaction.

Requirements:

  • 3+ years of experience in a high volume, fast-paced inbound call environment
  • Fluent in Spanish
  • Experience with resolving technical issues virtually (hardware, software, networking, etc.)
  • Customer service skills with clear and concise communication
  • Experience with using telephone software and experience with Office Communications software (Teams, Slack, etc.)


Plusses:

  • Experience working with POS systems or terminal devices


Compensation:

$20/hr to $22/hr.


Exact compensation may vary based on several factors, including skills, experience, and education.


Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



  • Marietta, United States Insight Global Full time

    Bilingual Technical Support Representative 9 Month Contract to HireOnsite in Marietta, 30066Job Summary:This person will be responsible for a high volume of inbound calls supporting merchants and customers issues. This rep will be resolving issues related to hardware, software, and/or networking issues with terminal devices/POS systems. In this role, you...


  • Marietta, United States Insight Global Full time

    Day-to-DayInsight Global is seeking a Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a high volume of inbound calls supporting merchants and customers issues. This rep will be resolving issues related to hardware, software, and/or networking issues with...


  • Marietta, United States Insight Global Full time

    Day-to-DayInsight Global is seeking a Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a high volume of inbound calls supporting merchants and customers issues. This rep will be resolving issues related to hardware, software, and/or networking issues with...


  • Marietta, United States Insight Global Full time

    Bilingual Technical Support Representative 9 Month Contract to Hire Onsite in Marietta, 30066 Job Summary: This person will be responsible for a high volume of inbound calls supporting merchants and customers issues. This rep will be resolving issues related to hardware, software, and/or networking issues with terminal devices/POS systems. In this role,...


  • Marietta, United States Sequium Full time

    Bilingual Call Center Representative (Spanish)Sequium Asset Solutions, a national leader in the Collections Industry, has immediate openings for Bilingual Call Center Representatives. We are seeking motivated individuals that will learn quickly. Successful candidates will be customer-focused team players who are dependable, detailed multi-taskers, and have...


  • Marietta, United States Adolphus Harper - State Farm Agency Full time

    Job DescriptionJob Description Adolphus Harper - State Farm Agency, located in Marietta, GA has an immediate opening for a Bilingual (Spanish/English) Insurance Sales Representative. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our...


  • Marietta, United States Adolphus Harper - State Farm Agency Full time

    Job DescriptionJob Description Adolphus Harper - State Farm Agency, located in Marietta, GA has an immediate opening for a Bilingual (Spanish/English) Insurance Sales Representative. Insurance experience is not required as we will train the right person with the right personality and skill set! We seek an energetic professional interested in helping our...


  • Marietta, United States Aardvark Communications & Security Full time

    Aardvark Communications & Security is looking for a highly motivated, customer focused, and technically skilled Technical Sales Representative to join our team! The Sales Rep is responsible for selling diverse products and technical hardware to both commercial and residential customers. The qualified candidate will have experience with low voltage networks,...


  • Marietta, United States Aardvark Communications and Security Full time

    Job DescriptionJob DescriptionAardvark Communications & Security is looking for a highly motivated, customer focused, and technically skilled Technical Sales Representative to join our team! The Sales Rep is responsible for selling diverse products and technical hardware to both commercial and residential customers. The qualified candidate will have...


  • Marietta, United States Adolphus Harper - State Farm Agency Full time

    Job DescriptionJob DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required, we will train the right person! We seek an energetic professional...


  • Marietta, United States Tip Top Poultry Full time

    Bilingual HR GeneralistTip Top Poultry in Marietta, GA ACCESS to GREAT BENEFITS Including 401-K ONSITE NURSE PRACTIONER & CHAPLAINS OPPORTUNITY for PROMOTION & ADVANCEMENT We are currently seeking a highly skilled Bilingual HR Generalist to join our Human Resources team. As an HR Generalist, you will play a vital role in supporting various HR functions and...


  • Marietta, United States Life University Full time

    The Technical Business Support Coordinator – Student Affairs & Housing plays a pivotal role in enhancing the student experience by overseeing essential operational technology management within the Student Affairs and Housing Departments. This position involves comprehensive management of systems, including student clubs/organizations & Housing software,...


  • Marietta, United States Life University Full time

    The Technical Business Support Coordinator - Student Affairs & Housing plays a pivotal role in enhancing the student experience by overseeing essential operational technology management within the Student Affairs and Housing Departments. This position involves comprehensive management of systems, including student clubs/organizations & Housing software,...


  • Marietta, United States Peoples Bancorp (OH) Full time

    Build Your Future Here: Thinking of changing jobs or starting your career at a growing company? Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial...


  • Marietta, United States Essential Staffing Solutions LLC Full time

    Essential Staffing Solutions is looking for dependable, hard-working, and self-motivated bilingual leasing professionals. Job Description The bilingual leasing professional is responsible for being the community's client service representative. Their primary duties are to greet clients, present professionally the features and benefits of their assigned...


  • Marietta, United States SENTA Partners Full time

    Description The Call Center Representative is an active role which includes support in the areas of customer service and patient communications. This individual is primarily responsible for scheduling patients with clinic physicians. The Call Center Representative works under direct supervision to create a favorable impression with customers and ensures that...


  • Marietta, United States Express Employment Professionals Full time

    Job DescriptionJob Description We are looking for multiple Customer Service Representative! Spanish Bilingual a bonus!Pay:  $17-$20/hourHours:  8-5, M-FYou will be responsible for helping customers by providing product and service information and resolving customer issues. (Read Qualifications carefully, please do NOT apply if you do not meet the...


  • Marietta, United States Insight Global Full time

    Moving Quickly!! Fully onsite position in Marietta. 1 Round Interview to hire. Position: Customer Service Representative SHIFT DETAILS: Monday-Friday 9A-5P Work Location: Marietta, Georgia 30062 As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. Youll work with customers, business partners and...


  • Marietta, United States Insight Global Full time

    Moving Quickly!! Fully onsite position in Marietta. 1 Round Interview to hire.Position: Customer Service RepresentativeSHIFT DETAILS: Monday-Friday 9A-5PWork Location: Marietta, Georgia 30062As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers...


  • Marietta, United States Insight Global Full time

    Moving Quickly!! Fully onsite position in Marietta. 1 Round Interview to hire.Position: Customer Service RepresentativeSHIFT DETAILS: Monday-Friday 9A-5PWork Location: Marietta, Georgia 30062As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers...