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Customer Service Representative

4 months ago


Marietta, United States Express Employment Professionals Full time
Job DescriptionJob Description

 

We are looking for multiple Customer Service Representative Spanish Bilingual a bonus

Pay:  $17-$20/hour

Hours:  8-5, M-F

You will be responsible for helping customers by providing product and service information and resolving customer issues. (Read Qualifications carefully, please do NOT apply if you do not meet the qualifications - these are a 100% must)

Responsibilities:

Handle customer inquiries and complaints
MUST have experience handling large volume of inbound calls
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions- utilizing several computer screens
Develop and maintain a knowledge base of the evolving products and services
​Qualifications:


Ability to prioritize and multitask a MUST
Positive and professional demeanor
Excellent written and verbal communication skills
Must have excellent computer skills (We will test you on Word, Excel and Typing)
Must type 40+ WPM ( No exceptions- test will be given)
Bilingual preferred but not required.