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Fraud Analyst

1 month ago

Ridgefield Park, United States EPITEC Full time

Epitec


Job Title: Fraud Analyst


Job Location: Ridgefield Park, NJ


Job Type: W2 Contract

Epitec is seeking a Fraud Analyst to play a critical role in safeguarding our business from fraudulent activities.

  • Schedule: Hybrid 4 days onsite (Monday - Friday)
  • Pay Rate: $46 - 50/hourly with optional benefits plans


Job Responsibilities:

  • Screen new B2B account application to determine if the customer is a real business, the business size claimed in the application, and if they may be a business that resells the product purchased.
  • Investigation and resolution of suspected instances of consumer fraud such as the use of stolen credit cards, account takeovers, fraudulent generation of reward points, or disingenuous complaints.
  • Effectively analyze common patterns of suspicious behavior to prevent future unauthorized activities.
  • Responsible for all consumer and internal claims that cannot be resolved by Customer Service Representatives, or Customer Service Managers, or which exceed financial thresholds or situations that could lead to legal or PR involvement.
  • Dispute chargebacks by reviewing and providing compelling evidence to financial institutions.
  • Complete ad hoc projects given by their direct manager.


Education and Experience Required:

  • Top Three Skills: Fraud Analysis, MS Excel, and SQL experience.
  • Exceptional Analytical Skills: Demonstrated ability to analyze complex data sets, identify patterns and trends, and apply critical thinking to detect and prevent fraudulent activities.
  • Strong Communication Skills: Excellent written and verbal communication abilities, with a proven track record of conveying complex information clearly and effectively. Ability to engage with stakeholders and team members in a dynamic, fast-paced environment.
  • Adaptability: Proven capability to thrive in a rapidly evolving environment, managing shifting priorities and emerging challenges with agility and resourcefulness.
  • Educational Background: Bachelor’s degree in Finance, Accounting, Business Administration, Criminal Justice, or a related field.
  • Language Proficiency: Proficiency in English is required. Fluency in a second language is highly desirable and will be considered a strong asset.
  • Relevant Experience: 1-3 years of professional experience in fraud prevention, risk management, or banking services, with specific expertise in chargeback and retrieval responses, dispute resolution, and card compliance.


Benefits:

  • Medical, Dental, PTO, Holiday tailored to meet your needs. 401K/Match, $15,000 Life Insurance, Award-Winning Employee Care Program. Established and highly regarded reputation with Green Card and H1 processing.



Why should you choose Epitec?

We started Epitec with a single focus, “Placing People First.” Knowing every good endeavor begins with listening and understanding, we’ve set about challenging every part of the employment process. Bringing the proper connections together for the perfect fit.


How is Epitec different?

Epitec gets to know our prospective employees, using these insights to locate the perfect placement for you. We are there, every step of the way. Providing a best-in-class compensation package combined with the opportunity to grow financially and personally through your work.


What is the result?

Epitec represents the world’s top companies and works to fill their open jobs with the world’s best talent. That’s led to Epitec servicing an impressive list of Fortune 100 companies. We've also won many awards, including one of Crain’s Detroit Business “Cool Places to Work,” and 101 Best & Brightest – local, national and elite winner. And that’s just the beginning, as we work to innovate the way the world thinks about employment.