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Genesys Reporting with PowerBI

3 months ago

Newark, United States Saransh Inc Full time

Role: Genesys Reporting with PowerBI

Location: Newark, NJ (Onsite)

Job Type: Contract


Job Description:

  • Advanced knowledge of native Genesys Cloud CX Reports and Dashboards.
  • With 8 – 10 years of experience – Strong PowerBI or Tableau reporting, Design and Development.
  • Big data, noSQL, SQL data query/extraction coding experience.
  • Strong experience on Call center / contact center reporting and knowledge on contact center KPIs.