Learning Management System Administrator

3 weeks ago

Seattle, United States Motion Recruitment Full time

Our client is seeking a motivated Learning Management System (LMS) Administrator.

Location: Seattle, WA (3 days onsite rest remote)

Duration: 12 Months Contract


Position Summary:

The Learning Management System (LMS) Administrator will manage and coordinate training events and record and control training information for the Learning Management System (LMS).


Top Skills:

- 2+ years of experience with SuccessFactors

- Excellent communication and technical troubleshooting skills

- ServiceNow experience preferred

- Excellent time management and attention to detail

- Experience in the same/similar regulated industry


REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities:

• Must have basic GMP and Quality knowledge.

• Intermediate skills in navigating a document management system (DMS) and Learning Management System (LMS).

• Must be able to properly communicate e-mails and routine business matters with management with a high level of accuracy.

• Must demonstrate basic writing skills and be able to follow technical reports.

• Must be action-oriented and customer-focused and possess learning agility.

• Excellent organizational and written skills.

• Ability to work independently, and have a high degree of accountability and accuracy of work.

• Intermediate skills in design, development, and implementation of training.

• Proficient in MS Outlook, Word, Excel, and PowerPoint.


DUTIES AND RESPONSIBILITIES:

LMS Administration and record control of training information with input from users, subject matter experts, trainers, and other learning development personnel to ensure accurate learning plans/histories and availability of current training materials.

• Ensure training forms are entered into the LMS within 1 business day of receipt and retained per procedure.

• Review training form submissions for adherence to good documentation principles, accuracy, and completion.

• Oversee the creation, editing, and/or retirement of training items and curricula in the LMS Edit/link training materials to ensure availability to users via the LMS File and maintain training records for easy retrieval.

• Partner with the inspection/audit subject matter expert to generate LMS reports and/or retrieve training records to support inspections/audits.

• Apply LMS knowledge to provide front-line technical support (or escalation) for users.

• Thoroughly research customer requests and questions and provide suggestions for resolution.

• Track and document all incoming customer requests, data entry, and filing for department metrics.

• Maintain class offerings in the LMS Ensure Good Manufacturing Practices training records are completed per good document principles (GDP).


Education and Experience:

• Bachelor’s degree preferred

• 3 or more years of relevant systems experience in a regulated industry required, preferably in Life Sciences.

• Learning Management System (LMS) background preferred.

• An equivalent combination of education and experience may substitute

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