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Technical Sales Specialist

2 months ago

Ontario, United States Amtec Inc. Full time

PRIMARY PURPOSE OF POSITION:

To develop, manage and enhance the strategic execution of customer service, sales, and technical customer support for client, with a focus on building materials/systems evaluation and related testing and reporting (Uniform Evaluation Services, or UES). This position identifies, develops and tracks strategic relationships with partners and/or potential customers that leads to the development of new business opportunities, and performs to the best of one's abilities the responsibilities and functions as outlined herein.

ESSENTIAL JOB FUNCTIONS:

  • Develop and implement strategies to support and expand our customer base; lead staff contact for building products (UES).
  • Work with the building materials/systems (UES) and marketing teams to establish and execute annual sales and marketing plan.
  • Organize and input prospective customer information into tracking database.
  • Attend domestic and international trade shows; assist in planning as necessary.
  • Assist in pre and post Trade Show customer contact development and communications.
  • Maintain client follow up for projects until the prospect is confirmed to move forward.
  • Assist with Technical Articles, Media Posts and Social Media Posting.
  • Works closely within the building products (UES) workflow and with other BU’s as necessary to facilitate transition from business development to evaluation report generation.
  • Work with existing and potential clients to expand services and identify growth opportunities. Includes travel to client locations.
  • Assist current and prospective clients with customer service inquiries and when necessary, collaborate with internal departments to resolve issues.
  • Execution of Sales Cycle - quotations/follow-up/closing.
  • Assists with other business development programs when appropriate.
  • Works with Senior Vice President of building materials/systems (UES) to establish and maintain sales metrics for program.
  • Acts as a resource and subject matter expert for other client staff to assist with their questions relative to building materials/systems (UES).
  • Utilize building materials/systems knowledge and technical expertise to execute projects and assignments.
  • Listens to instructions and executes based on instructions given.
  • Regularly exercises a high degree of discretion and independent judgement.
  • Excellent written and verbal communication skills.
  • Assists the Vice President Industry Relations and Business Development and department leaders in various projects as directed.
  • Collaborates with other client BU’s and support departments to ensure appropriate inclusiveness when required.
  • Perform duties in an organized and thoughtful manner.
  • Adheres to the Company’s policies, procedures, code of conduct, and confidentiality requirements.
  • Operates at all times in a safe manner.
  • Performs other duties and functions as assigned by the VP Industry Relations and Business Development or Company executive.
  • Other duties as assigned.

PHYSICAL AND MENTAL ESSENTIAL JOB FUNCTIONS:

  • Ability to work with a team as well as independently.
  • Typically works in a climate-controlled environment with occasional duties required in various outdoor weather conditions.
  • Ability to speak, read and write in English.
  • Strong communication skills. Ability to communicate effectively in written and oral forms, to listen and hear and/or read on and through electronic devices for extended periods of time.
  • Uses varying degrees of cognitive skill sets i.e., analyzing, processing, performing, reading, comprehending, writing, performing specialized tasks, communicating, leading, calculating, crafting, negotiating, following directives, etc.
  • Objectively and rationally makes complex decisions.
  • Effectively interacts and communicates with all levels of employees, management, and executives, and with outside vendors, agencies, and emergency personnel as needed or directed.
  • Ability to occasionally adjust schedule to meet the demands of international business hours.
  • Regular, reliable, and predictable attendance.
  • Ability to travel up to 25% Domestically/Internationally in a calendar year.
  • Ability to maintain a safe and organized home office workspace.

EDUCATIONAL QUALIFICATIONS, KNOWLEDGE, SKILL & ABILITY REQUIREMENTS:

  • Associate degree in a related technical or scientific discipline or combination of education and relevant work experience.
  • 4 years of relevant work experience required, preferably in the building products industry.
  • Ability to meet deadlines, be a self-starter and be self-motivated as this is a highly independent role.
  • Working knowledge of the building materials/systems certification and evaluation report process.
  • Basic knowledge of codes, standards, and regulatory requirements for the building products industry.
  • Strong consultative and interpersonal relationship building skills, highly desired.
  • Ability to build and maintain relationships with potential customers/partners.
  • Ability to collect, organize and disseminate significant amounts of information with attention to detail.
  • Solid PC skills; proficient with Outlook, Word, Excel, PowerPoint, and internet searches.
  • Proficiency in using CRM software, (ex .SALESFORCE), preferred.

SUPERVISION:

This position directly and daily reports to the Vice President Industry Relations and Business Development.

This position has no direct supervisory responsibilities.