Loan Servicing Support Representative
2 days ago
Job Title : Loan Servicing Support Representative (Hybrid)
Location: Des Moines, IA 50309
Pay Rate: $21.50 per hour
Duration: 2 years contract
Employment Type: Temp-to-Hire
Position Overview:
We are seeking a detail-oriented Loan Servicing Support Representative to join our team. In this role, you will perform moderately complex transactional support tasks and proactively seek ways to improve processes. Your ability to handle tasks efficiently, collaborate with clients, and escalate non-routine questions will be critical to your success.
Key Responsibilities:
- Provide transactional support for loan servicing, ensuring timely and accurate processing.
- Proactively identify opportunities to improve processes and increase efficiency.
- Communicate effectively with client personnel, providing information and resolving inquiries.
- Escalate non-routine questions or issues to supervisors as necessary.
Preferred Skills:
- Familiarity with loan servicing systems or financial services processes.
- Ability to work independently and collaboratively in a fast-paced environment.
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