Legal Account Manager

2 days ago

San Francisco Bay Area, United States TransPerfect Legal Full time

Who We Are:

TransPerfect Legal Solutions (TLS) empowers legal professionals to leverage AI, analytics, and multi-language technology across e-discovery, forensic consulting, due diligence, privacy, managed review, and staffing projects. TLS delivers software and service solutions to every Am Law 200 and Global 100 firm, and the majority of Fortune 500 corporate legal departments.


TransPerfect Legal Solutions is a division part of the family of companies that form TransPerfect.


If this sounds like you, we would love to hear from you We have 90 offices worldwide but this particular opportunity is based in our San Francisco office.


Position Summary: The position of Legal Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

Description:

  • Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation
  • Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
  • Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio.
  • Creatively problem solve to improve current new business development strategy
  • Negotiate rates and deadlines with prospective and current clients
  • Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time, and competitors’ information
  • Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
  • Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
  • Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
  • Perform other special projects or duties when required


Required Skills:

  • Excellent written and verbal English communication skills
  • Minimum Bachelor's degree or equivalent
  • Excellent problem solving and analytical skills
  • Strong interpersonal skills
  • Effective time management


Why TransPerfect:

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.


We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.


TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

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