Member Services Attendant
4 months ago
Job Location
The Garlands of Barrington - Barrington, IL
Position Type
Full Time
Job Category
Hospitality - Hotel
Description
Full Time Days / Evening Shifts &
Overnight Shifts Available
Top Reasons to apply to the Member Services Team at The Garlands of Barrington
- Full time employees (working 30 or more hours) are eligible for benefits
- Full Benefits Package include: Medical, Dental ,Vision, Life Insurance & Short and Long Term disability
- PTO (paid time off) and 401k with Match
- This is a non-tipping environment. Our hourly employees are rewarded each year by the Members of the community with a Holiday Fund Bonus
- Enjoy employee heated underground parking
- Take pride in working at an Award-winning community that is beautiful year round
- Be part of a team with the unique opportunity to connect with members, create joy and happiness, mentor positive energy, inspire others and, most of all, be inspired.
- Serves as the first point of contact to personally greet all customers and valet park vehicles.
- Provides an array of services to Members (e.g. unloading vehicles, delivering packages and mail, transportation, dog walking, washing cars)
- Provides a safe and secure environment as a First Responder in all areas of The Garlands' community.
- Serves as liaison between The Garlands and emergency personnel, including the fire department, paramedics and 911. They respond to medical emergencies by taking appropriate and immediate action to assist the individual(s) in distress.
- Completes building security rounds.
- Assists the Maintenance department with the snow removal, when necessary.
- Certified in using the AED & performing CPR. (required training provided)
Qualifications
- Proven strong customer service skills
- Ability to demonstrate compassion, patience and understanding
- A current driver's license in good standing
- Must have the ability to work a flexible schedule, including weekends and holidays
- Capable of learning a variety of safety, security and emergency preparedness measures and be able to respond calmly and professionally to all situations
- Excellent communication skills, phone etiquette, attention to detail
- Basic computer skills and the ability to learn new systems
- Experience working in or with Police or Fire Department may be helpful, but not required
Physical Requirements:
•Must be able to lift up to 50 lbs.
•Must be able to walk and stand continuously
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