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IT Business Analyst
2 months ago
Join the ranks of one of the rapidly expanding home service companies in the Southeast. Strada Services, established in 2003 and boasting a workforce of over 2000 employees, is actively seeking a dynamic Residential Electrician to become part of our flourishing business. We prioritize work-life balance and career growth.
Job Summary:
The IT Business Analyst is responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs. This is a customer-facing, non-technical role requiring experience with Service Titan. The position is based onsite in Sanford, FL, with the potential to transition to a hybrid work arrangement.
Duties/Responsibilities:
- Liaising between the IT department and the business leaders.
- Acting as an information source and communicator between business branches.
- Understanding strategic business needs and plans for growth.
- Enhancing the quality of IT products and services.
- Analyzing the design of technical systems and business models.
- Utilizing IT data for business insights.
- Analyzing business needs.
- Sourcing and implementing new business technology.
- Finding technological solutions to business requirements.
- Producing reports on application development and implementation.
- Running A/B tests and analyzing data.
- Analyzing data to inform business decisions
Required Skills/Abilities:
- Excellent problem-solving skills.
- Analytical mindset.
- Exceptional interpersonal skills.
- Excellent written and verbal communication skills.
- Attention to detail.
Education and Experience:
- Degree in computer engineering, business administration, or related field.
- 3+ years working with Service Titan is mandatory.
- 5+ years of experience installing, configuring, training and supporting enterprise systems.
- 5+ years of experience in Excel at an intermediate level.
- Construction industry experience preferred.
- NetSuite experience preferred.
Benefits:
- Competitive weekly pay.
- PTO
- Comprehensive benefits package 1st of the month after 30 days.
- Health Insurance.
- Dental Insurance.
- Vision Insurance.
- Employee Assistance Program (EAP).
- Life Insurance and AD&D.
- Basic Life Insurance – Company Paid for ALL Employees.
- Educational Assistance.
- 401k with a company match of 50% up to the first 4% of employee contributions.