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Technical Lead

3 months ago

Paramus, United States Systemart, LLC Full time

Job Description:

  • This position will report to the Vice President, CIO Domain Leader and provide technical expertise, proactive leadership, and guidance on all matters associated with the applications/platforms within the area of influence and is the primary person to advise on the advancement of the digital strategy. This position is also the chief liaison to DB&T leadership to coordinate work with the rest of the business/functional units.


Primary Duties/Responsibilities

  • Guide and support digital initiatives to enhance domain performance, efficiency, profitability, and safety
  • Lead and manage application support and development teams, including hiring, training, and performance evaluations. Review, approve, and allocate work assignments to staff.
  • Develop and implement strategies to improve the performance and efficiency of their team.
  • Lead process improvement initiatives, such as participating in user group meetings to identify areas for improvement
  • Oversee the day-to-day operations of their team, ensuring that issues are resolved in a timely manner.
  • Challenge, assist, and advise on the technical & application solutions to be implemented
  • Pilot and manage technical crises, report alerts, and arbitration needs to the authorities adapted
  • Ensure the coordination and compliance with the security standards and architecture of the IS on its perimeter
  • Ensure the compliance of developments with security standards
  • Manage the various audits (technical, security, and publishers) that may occur within its scope
  • Ensure the application mapping respects the standards set forth by the Chief Technology Office
  • Define the technical base of its perimeter to meet the requirements of the digital transformation plans
  • Design and validate the technical architecture of its scope
  • Set up procedures and tools allowing continuous integration (Jenkins, JIRA, Gitlab...)
  • Contribute to the improvement of practices and methods implemented
  • Organize and supervise the production launches of its scope
  • Verify and ensure the quality and performance of the operation of the developments within its scope
  • Provide senior leadership with regular project status & reporting
  • Create and present business cases, plus identify business needs in a timely and efficient manner
  • Collaborate with Project Managers and Solution Delivery teams to identify appropriate internal and external resources necessary to accomplish project deliverables on time and on budget
  • Manage stakeholder expectations through clear, concise, and professional presentations and communications
  • Lead efficient team operations that promote modernization and upgrades of DB&T and BU/Domain systems
  • Conduct performance evaluations and career planning with DB&T staff that are timely and constructive
  • Mentor staff members to ensure their goals align with BU/Domain goals and the staff members’ personal development goals
  • Understand AGILE project management methodologies


Education/experience/background

  • Undergraduate degree in Information Systems or related field, Graduate degree a plus
  • Minimum of 10 years of information technology
  • Extensive experience in partnering with operations as well as leading and managing the department
  • Experience working with outside firms to augment staff when required
  • Prior industry knowledge beneficial


Knowledge/Skills

  • Excellent verbal and written communication skills (including presentation skills), including the ability to influence and negotiate through expertise
  • Outstanding relationship-building skills
  • Proficient project management, time management and continuous improvement skills
  • Superior problem solving and financial analysis skills
  • In-depth knowledge of software development practices
  • Familiarity with database architecture and design
  • General knowledge of various enterprise platforms
  • Ability/Willingness to work with Global peers to share best practices to further the VNA business