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Director of IT

3 months ago

Hillsboro, United States IT Motives Full time

No C2C or Sponsorship


Information Technology Director

Job Purpose

The Director of Information Technology is responsible for managing and directing the Company’s information technology (IT) applications, operations, infrastructure, and strategic direction. This is a critical role as IT is crucial to drive the Company into the future.

Duties and Responsibilities

Leadership

  • Build, manage, and lead the IT Department by recruiting, training, and mentoring employees, communicating job expectations, and evaluating performance.
  • Connect and build relationships across the company outside of the IT Department to foster the collaboration and teamwork needed to achieve objectives.
  • Manage company-wide IT infrastructure and technology systems.
  • Provide technical and strategic direction to both the infrastructure and internal software application teams.
  • Identify areas of opportunity and implement strategic solutions to enable the business to advance forward.

Duties

  • Active participant in full life-cycle implementation of IT projects, including ERP, Warehouse Management System, E-Commerce, and Business Intelligence
  • Ensure security of data, network access, backup systems, and disaster recovery
  • Manage a 3-year technology investment roadmap, annual technology budget, and ensure cost effectiveness
  • Provide on-call IT support after hours when needed
  • Perform other related duties as assigned

Results

  • Maintain technical and compliance reports, records, and documentation
  • Ability to critically think through business challenges and how to leverage technology as both practical and effective solutions

Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
  • 10+ years of experience working in IT operations or applications, managing technology teams, and overseeing large IT projects
  • Excellent comprehension of computer systems, security, systems and network administration, databases and data storage systems, and telecommunication systems
  • Strong knowledge of project management principles
  • Experience working with a multi-site, multi-state company

Interpersonal Skills

  • Ability to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environment.
  • Demonstrate sound judgment in dealing with sensitive business matters with internal and external customers of all types.
  • Must maintain confidentiality and accuracy of all information related to company finances and records, particularly, cost of goods purchased and sold.
  • Ability and willingness to identify processes, tools and/or procedures that may be improved upon in an effort to improve the workplace and outcomes for our customers and employees.
  • Ability to communicate with all levels of management and employees at a high skill level and speak effectively in front of groups. Communication can include, but is not limited to: in-person (verbal and non-verbal), written, e-mail, telephone, and public speaking to medium size groups.
  • Strong focus, planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, and do what is necessary to meet deadlines, while maintaining a high degree of attention to detail and accuracy.
  • Ability to function independently, as part of a team, and as a leader within your own cohort with a positive attitude, strong work ethic and commitment to excellence.
  • Ability to think and respond quickly, positively, and professionally to constantly changing circumstances.
  • Ability to appropriately manage stress and interact with others.

Working Conditions

This position works on a computer in an office and on the road visiting different locations and vendors. The typical working days for this position are Monday-Friday with the working hours usually falling in a 7 am to 5 pm window with extra hours and weekend work as needed.

Physical Requirements

  • Position will be based 3-4 days per week in Hillsboro, OR
  • Ability to sit and/or stand for extended periods of time
  • Must be able to work in an office environment
  • Both local and overnight travel may be required
  • Ability to utilize all appropriate safety equipment

Direct Reports

IT Applications Manager, IT Operations Manager, and Project Manager