Desktop Support Technician
3 weeks ago
About Our Client:
Our client, in Minnesota, is seeking a skilled Desktop Support Technician to join their IT team. With a strong focus on innovation and customer satisfaction, our client offers a dynamic and supportive work environment for IT professionals to grow and succeed.
Job Description:
As a Desktop Support Technician, you will provide technical assistance and support to employees, resolving hardware, software, and network issues. Your responsibilities will include:
- Troubleshooting and resolving desktop, laptop, and mobile device issues
- Installing, configuring, and maintaining computer hardware and software
- Providing exceptional customer service and technical support to employees
- Documenting and tracking technical issues and resolutions
- Collaborating with other IT teams to resolve complex technical issues
Requirements:
- Associate's degree in Computer Science, IT, or a related field
- 2-3 years of experience in desktop support or a related role
- Strong knowledge of Windows, Microsoft Office, and computer hardware
- Excellent communication, problem-solving, and analytical skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
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