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Customer Service and Sales Associate
3 months ago
Title: Retail Sales Specialist
Location: Everett, WA 98203 (On site)
Duration: 12 Months
Job Description
Work statement is a non-managerial role, non-leadership role.
Regular and predictable attendance is required
We are currently looking for a self-motivated individual looking for an opportunity to join our team as a Retail Sales Specialist. Our ideal Retail Sales Specialist is a motivated, outgoing, focused individual who possesses excellent listening and communication skills and can deliver excellent customer service. We are looking for an individual with a strong desire to succeed.
Retail Sales Specialist Duties & Responsibilities:
- Open/close store.
- Ensure high level of customer satisfaction through excellent customer service.
- Follow and achieve sales goals on a monthly, quarterly and yearly basis.
- Respond to emails and communication from customers and stakeholders.
- Process POS (point of sale) purchases.
- Handle returns of merchandise.
- Processes freight and inter-store transfers for markdowns.
- Maintains organized stock room and store inventory preparation.
- Prepares and processes store orders for customers.
- Identifies and reports safety and housekeeping issues.
- Restock store when necessary.
- Routinely cleans store.
- Reports all customer complaints to Store Manager.
- Follows all companies’ policies and procedures.
Retail Sales Specialist Requirements and Skills:
- 2+ years of sales experience or customer service.
- Excellent verbal and written skills.
- Ability to maintain professional appearance.
- Maintains a positive and professional attitude.
- Ability to multi-task, prioritize and manage time effectively.
- Strong organizational skills.